Product Demonstrator

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world, so we can all enjoy living in it.

We currently have an exciting opportunity to join the Leicester Customer and Training Centre team as a Product Demonstrator - supporting customer visits, dealer training, and product demonstrations. In this role you will have the opportunity to work with others across our organisation and you will be directly involved, facilitating sales of machines, attachments and services to our customers.

Job duties and responsibilities:

• Supporting customer and dealer events, delivering product training, and demonstrating CAT and competitive machinery, attachments and jobsite technologies.
• Providing product application expertise at point of sale, delivering various types of product training including applied technology, job efficiency, and safety.
• Providing support during customer, dealer and trade events both at LCTC, other Caterpillar facilities, and dealer locations.
• Supporting day to day visits, factory tours and product walkarounds.
• Supporting the integration and demonstration of key technologies and product solutions within Customer and Training Centres and in the field.
• Supporting performance studies, benchmarking products, collecting and providing feedback to improve NPI and CPI projects with our product groups.
• Working alongside the LCTC team to maintain and develop the demonstration fleet, buildings and demonstration facilities to provide a world-class customer experience.

Who are we looking for?

As the type of roles within our business are becoming more diverse, we are looking for people who are open minded, excellent problem solvers and who have an ability to learn quickly. You will be motivated, hard-working, and will embrace change.

Suitable candidates will have:

• Experience operating construction equipment.
• An understanding of the BCP Product and Attachment range.
• An understanding of typical customer applications.
• Basic computer literacy and experience working with Microsoft Office 365.
• The ability to communicate clearly, and work within a flexible team.
• Ability to travel (up to 10% of time).

The best candidates will have:

• Up to date experience operating a range of CAT BCP equipment and attachments, with a track record of operating safely, and to the standards expected on a professional job site.
• An understanding of CAT technologies such as Grade, Command, Ease of Use and Remote Control.
• Experience delivering training on CAT equipment either internally, or ideally externally to customers and dealers.
• Experience supporting events at CAT facilities, dealer or customer sites, or tradeshows.
• Experience working with product groups supporting development of machines, improving controllability, providing “Voice of Customer”.

Flexible working arrangements will be considered for this role, in-line with the needs of the business.

What You Will Get:

The successful candidate will have the opportunity to build on the skills they have by working with a variety of different functional areas, allowing them to develop their understanding of the wider business requirements. Becoming a member of a skilled, diverse and inclusive team that will provide a good foundation for future career development within Caterpillar.

Salary: £35,247 starting salary rising to £39,000 once fully competent.

Location: Desford, Leicestershire.

Contract: Permanent.

Benefits: 27 days annual leave + bank holidays – option to buy or sell, Production Bonus, Flexible Buy In Benefits such as Private Medical, Health Care, Dental & Vision scheme and more, Share Scheme (50% Company Matched), Contributory Pension Scheme (Contribution double by Company up to 10%).

Travel: 10% domestic and international.

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. Since 1925, we’ve been driving sustainable progress and helping customers build a better world through innovative products and services.

We have a clear vision to be the global leader in providing customer value in the markets in which we operate. Our core values (Integrity, Excellence, Teamwork, Commitment and Sustainability) are key to our success.

Caterpillar’s Desford facility, located in West Leicestershire, forms part of the Building and Construction Products division (BCP). In addition to design, development and manufacturing of Backhoe Loader, Compact Wheel Loader, Small Wheel Loader and Telehandler product lines, Desford is home to teams who provide support to our customers and dealers, primarily throughout Europe, Africa and Middle East (EAME).

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance and the growth opportunities you expect with a Fortune 100 company.

Just a quick heads-up: We start reviewing applications as soon as they come in, so if you’re interested, don’t wait too long! We may close the advert early if we feel we’ve got a strong pool of potentially suitable applicants.

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.