At a Glance
- Tasks: Support sales teams with product expertise and training while driving innovative solutions.
- Company: Join Caterpillar, a global leader in construction and mining equipment.
- Benefits: Enjoy competitive salary, flexible benefits, and generous annual leave.
- Other info: Dynamic role with opportunities for global experience and career growth.
- Why this job: Make a real impact on sustainable communities and work with cutting-edge technology.
- Qualifications: Customer-focused with strong communication skills and technical knowledge.
The predicted salary is between 38250 - 46750 £ per year.
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As the HEXMC Micro Excavator (301 – 303.5) Product Consultant supporting the Europe, Africa and Middle East region, you will provide product and application expertise to the global field sales rep teams and dealers to support prime product and work tool sales execution and alignment (i.e. right sizing machine with attachments). You will also provide support to the New Product Introduction (NPI) process during various NPI phases in terms of voice of the customer collection/communication, development of functional specifications and critical customer requirements. You will also be very engaged in competitive testing and analysis.
Role Summary:
- Responsible for applying decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, sales management process improvement, etc.
- You will apply your knowledge of products, technology, industry, etc., in support of Caterpillar, dealer and customer expectations and needs and contribute to strategic planning.
- You will also be the EAME lead for the HEXMC platform and related NPIs.
What You’ll Do:
- Support sales execution and providing product and application expertise to the EAME field sales rep teams and dealers to support prime product and work tool sales execution and improved value proposition.
- Responsible for developing and delivering product and application training to field reps, dealers & customers.
- Identify, manage and provide reports on competitive performance studies, feature/benefit comparisons and maintenance and repair cost analysis.
- Provides input to HEXMC NPI team(s) for next generation product development activities.
- Assist in defining and placing value on new product features, functional and technical specifications, and general product requirements.
- Provide HEXMC Product Group with industry-specific trends based on customers’ operational data and benchmarking.
- Respond and/or action dealer requests and product queries in a timely manner.
- Support in territory trade shows, being the face of Caterpillar representing BCP HEXMC products.
- You will be responsible for arranging transportation for all HEXMCs in relation to Expos, Training and competitive rental machines.
- You will manage the HEXMC Loan account, assuring new machines are ordered and correctly configured as well as managing the sale and disposal of existing units.
- Creation of sales support materials.
What You Have (Core Skills):
- Customer Focus: Align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
- Decision Making and Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Effective Communications: Develops a cooperative work relationship with others inside the department and especially field sales organizations, dealers and customers.
- Technical Excellence: Able to clearly demonstrate the ability to understand and articulate technical machine performance and application knowledge that allows you to be regarded as an "expert" in product applications.
- Value Selling: Ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Top Candidates Will Also Have:
- Job-related experience within an engineering, product group, industry, product marketing or sales support background.
- A broad knowledge and understanding of Caterpillar products, commercial strategies, dealer operations and capabilities.
- Language skills will be a bonus.
- Experience interacting with Caterpillar’s dealer network either in an industry or product support capacity.
- Considerable knowledge regarding product configuration, compatibility, architecture and understanding the impact on downstream NPI activities.
- Global industry experience.
- Solid understanding of the Excavator portfolio.
Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.
Salary: £49,500-£57,500 depending on experience
Benefits: 27 days annual leave + bank holidays, up to 10% annual bonus, Flexible Buy in Benefits such as Private Medical, Healthcare, Vision & Dental schemes, Green Car Scheme and more, Share Scheme (50% Company Matched), Contributory Pension Scheme (Contribution double by Company up to 10%), Free Car Parking.
Location: Desford
Contract: Permanent
Travel: 30% Domestic & International
What We Offer: From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.
You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.
About Caterpillar: Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For the past 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Just a quick heads-up: We start reviewing applications as soon as they come in, so if you’re interested, don’t wait too long! We may close the advert early if we feel we’ve got a strong pool of potentially suitable applicants. Don’t miss out, get your application in soon!
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.
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Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
Product Consultant employer: Caterpillar
Caterpillar Inc. is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture where teamwork and innovation thrive. With competitive salaries, generous benefits including 27 days of annual leave, and opportunities for career advancement across various sectors, employees can build meaningful careers while contributing to sustainable community development. Located in a dynamic environment, Caterpillar fosters a sense of belonging through Employee Support Networks and flexible benefits, making it an ideal place for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Consultant
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Product Consultant at Caterpillar, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Caterpillar. Tailor your message to explain why you’re drawn to them and how you can contribute as a Product Consultant. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Product Consultant
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Caterpillar:When writing your cover letter, make sure to tailor your message specifically for Caterpillar. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Caterpillar
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Caterpillar that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Caterpillar that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Caterpillar’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
