IT Analyst

IT Analyst

Peterborough Full-Time 34455 - 48337 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support global business units by translating IT needs into actionable projects.
  • Company: Join Caterpillar, a leader in sustainable innovation and technology.
  • Benefits: Competitive salary, supportive culture, and opportunities for personal development.
  • Why this job: Make a real impact while working with cutting-edge technology in a dynamic team.
  • Qualifications: Basic understanding of application systems and problem-solving skills required.
  • Other info: 5 days on-site in Peterborough with excellent career growth opportunities.

The predicted salary is between 34455 - 48337 Β£ per year.

Overview

Career Area: Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you\’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don\’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Posting Title: IT Analyst

Salary: Β£34,455 + per annum depending upon experience

Location: Peterborough

The Opportunity

The selected candidate will become part of the Caterpillar IT team (Energy & Transportation Segment) located in Peterborough. This position involves supporting the Industrial Power Systems Division (IPSD) by serving as the intermediary between IT and diverse global business units, facilitating the creation of requirements, development, testing and utilisation of information systems across Sales, Marketing, Service, and the Aftermarket team.

The primary emphasis will be on gaining an in-depth understanding of the departments and their role in supporting Caterpillar\’s strategy aligned with available technology solutions.

The successful applicant will join a global team supporting comprehensive business operations, offering opportunities for professional growth and exposure to various business functions. Additionally, there will be experience gained with numerous application technologies and IT architectures, with a primary focus on Salesforce.

This is an excellent chance for a skilled business analyst with strong tech knowledge to enhance their capabilities by shaping and maintaining an IT portfolio for a major international organisation.

What You Will Do

  • Conduct interviews, workshops, and surveys to elicit business needs from stakeholders
  • Translate business requirements into actionable work items using Azure DevOps
  • Create user stories, acceptance criteria, and functional specifications
  • Document workflows, wireframes, and high-level design diagrams to support development
  • Build and maintain strong relationships with key business owners across functional areas
  • Provide input to business cases and help define success metrics
  • Represent business interests in project oversight, scope definition, and delivery tracking
  • Stay current with Salesforce platform updates and best practices
  • Collaborate with Salesforce teams to design enhancements and ensure compliance with security and availability standards
  • Support Salesforce-related onboarding and training for new employees

What You Will Have

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Level Basic Understanding:

β€’ Describes basic elements and benefits of core applications supported by own area.

β€’ Names the organization\’s core application systems.

β€’ Names major business functions and services supported by core applications.

β€’ Locates and uses relevant documentation for core applications.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Basic Understanding:

β€’ Explains the value of a disciplined approach to problem solving.

β€’ Describes problem reporting and escalation practices.

β€’ Utilizes accepted procedures for problem analysis and resolution.

β€’ Identifies key aspects of problem-solving techniques used in own area.

Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design. Level Basic Understanding:

β€’ Describes basic activities and deliverables associated with application design.

β€’ Discusses technical architecture relevant to own environment.

β€’ Identifies technical application architecture standards and considerations.

β€’ Names the specific tasks, activities and deliverables of technical application design.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design). Level Basic Understanding:

β€’ Cites specific types of application software and their usage within an organization.

β€’ Identifies problems commonly associated with application implementation.

β€’ Lists main application software and vendors in the market place.

β€’ Describes the general processes and policies of application implementation.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Level Basic Understanding:

β€’ Cites examples of functional and non-functional requirements.

β€’ Describes basic concepts and major activities associated with requirements analysis.

β€’ Explains the life cycle context and scope of requirements analysis.

β€’ Explains the structure and components of effective requirements analysis documents.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms. Level Basic Understanding:

β€’ Describes the basic concepts and issues of system and technology integration.

β€’ Illustrates the risks and benefits of technology integration projects.

β€’ Discusses major software, hardware or application integration initiatives and plans.

β€’ Explains system integration initiatives in own environment.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle. Level Basic Understanding:

β€’ Describes major components of system testing used by the organization.

β€’ Documents the standard processes and procedures involved in system testing.

β€’ Explains the importance of thorough system testing prior to implementation.

β€’ Identifies common errors that occur in standard system testing activities.

  • Salesforce Platform Expertise
  • Agile & DevOps Methodologies
  • Cross-Functional Collaboration
  • Figma Wireframing & Visio or Lucid Draw to document both the as-is state and future state

Additional Info

  • This role is based from the office in Peterborough and will require 5 days per week on site with no option of hybrid working.

What You Will Get

We look forward to welcoming the successful candidate to our dynamic, diverse and friendly team. We have a culture of openness, autonomy, support, personal development as well as a continuous drive for improvement.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #LI

Posting Dates: September 8, 2025 – September 22, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Not ready to apply? Join our Talent Community.

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IT Analyst employer: Caterpillar

Caterpillar Inc. is an exceptional employer that fosters a culture of collaboration, innovation, and personal development within its dynamic team in Peterborough. Employees benefit from a supportive work environment that prioritises continuous improvement and offers ample opportunities for professional growth, particularly in the technology sector. With a commitment to sustainability and community building, joining Caterpillar means being part of a global effort to create a better world while enhancing your skills in a meaningful role.
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Contact Detail:

Caterpillar Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land IT Analyst

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Caterpillar on LinkedIn. Ask them about their experiences and any tips they might have for landing the IT Analyst role. Personal connections can give you insights that job descriptions just can't.

✨Tip Number 2

Prepare for the interview by diving deep into Salesforce and Agile methodologies. Caterpillar is looking for someone who can hit the ground running, so show off your knowledge and how you've applied these tools in past roles. We want to see your problem-solving skills in action!

✨Tip Number 3

Practice your STAR technique for answering behavioural questions. Think of specific situations where you demonstrated your skills in requirements analysis or system testing. This will help you articulate your experience clearly and effectively during the interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Caterpillar team. Let’s get you that IT Analyst position!

We think you need these skills to ace IT Analyst

Salesforce Platform Expertise
Requirements Analysis
Application Design and Architecture
System Testing
Problem Solving
System and Technology Integration
Agile & DevOps Methodologies
Cross-Functional Collaboration
Figma Wireframing
Azure DevOps
Communication Skills
Documentation Skills
Stakeholder Engagement
Technical Aptitude

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the IT Analyst role. Highlight relevant experience and skills that match the job description, especially around Salesforce and requirements analysis. We want to see how you can contribute to our team!

Showcase Your Problem-Solving Skills: In your application, don’t just list your skills; give examples of how you've tackled challenges in the past. We love seeing candidates who can think critically and solve problems effectively, so share those stories with us!

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!

Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be part of our official process right from the start. Let’s get your application in!

How to prepare for a job interview at Caterpillar

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of core application systems and the Salesforce platform. Caterpillar is looking for someone who can leverage these technologies effectively, so be ready to discuss how you've used them in past roles.

✨Master the Art of Requirements Gathering

Since the role involves translating business needs into actionable items, practice how you would conduct interviews or workshops to elicit requirements. Think of examples where you've successfully gathered and documented requirements in previous projects.

✨Showcase Your Problem-Solving Skills

Caterpillar values a disciplined approach to problem-solving. Prepare to share specific instances where you've identified and resolved issues using accepted procedures. Highlight your understanding of both functional and non-functional requirements.

✨Build Relationships Like a Pro

This role requires strong collaboration with various business units. Be prepared to discuss how you've built and maintained relationships in past positions. Think about how you can demonstrate your ability to work cross-functionally and support diverse teams.

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