At a Glance
- Tasks: Become an SAP expert, support training, and resolve process issues.
- Company: Join Caterpillar, a global leader in construction and mining equipment.
- Benefits: Enjoy 27 days annual leave, a bonus pension scheme, and flexible benefits.
- Other info: Be part of a diverse team committed to sustainability and professional growth.
- Why this job: Make a real impact by driving process improvements and supporting users.
- Qualifications: Strong knowledge in logistics or supply chain and problem-solving skills.
The predicted salary is between 60750 - 74250 £ per year.
As an SAP Grief Analyst, you will develop specialist SAP knowledge and become a subject matter expert within your functional area. During the implementation phase, you will support training, user readiness and deployment activities to prepare the business for SAP Go-Live. Following deployment, you will transition into the Grief Team, investigating and resolving process exceptions, identifying root causes, supporting end users and driving sustainable process improvements that ensure efficient, compliant and effective business operations.
Phased Delivery Model:
- Phase 1: Build (Aug-Dec 2026 | Day Shift) Develop capability through blended learning (digital, classroom, and practical application). Create consistent training materials, standard work, and process documentation aligned to business needs.
- Phase 2: Deliver (Jan-May 2027 | Multi-Shift) Deliver structured end-user training across all shifts, ensuring readiness ahead of Go-Live. Provide active support during rollout and hyper care.
- Phase 3: Sustain (Post Go-Live | Multi-Shift) Transition into the SAP Grief Analyst role within the Grief Team, acting as a subject matter expert for SAP by resolving process exceptions, supporting users, driving process improvements, and ensuring operational excellence through sustainable solutions and standardised ways of working.
What You Will Do:
- Own the investigation and resolution of SAP grief, exceptions and process-related issues, ensuring timely and effective outcomes.
- Analyse root causes, identify process and knowledge gaps, and implement corrective actions to prevent recurrence.
- Deliver training, coaching and user support to build SAP capability, process understanding and Go-Live readiness.
- Drive continuous improvement through exception trend analysis, process optimisation and standardisation of ways of working.
- Partner with stakeholders, process owners and support teams to deliver sustainable solutions and improve operational performance.
- Act as a trusted SAP subject matter expert, maintaining governance controls, standard work and issue-resolution documentation while promoting process compliance and best practice.
What You Can Demonstrate:
- Functional Expertise: Demonstrates strong working knowledge in at least one of the following areas: logistics processes, material movements, warehouse management, or inventory transactions. Understands the day-to-day activities, system transactions and business processes within their area, and how they support accurate and efficient operations.
- Problem Solving: Investigates SAP and process exceptions, identifies root causes using data and operational insight, and implements effective corrective actions that prevent recurrence and maintain operational performance.
- Continuous Improvement: Uses data, trend analysis and operational insights to identify opportunities, improve processes, reduce recurring issues and deliver sustainable business improvements.
- User Development: Supports others through coaching, training and knowledge sharing, helping users build capability, adopt standard processes and work effectively within SAP.
What You May Have:
- Logistics & Supply Chain Knowledge: Knowledge of logistics, warehouse, material flow or inventory processes and how they support day-to-day operations.
- Systems & Data Literacy: Confident using SAP, ERP systems and Microsoft 365 tools to process information, analyse data and support operational decision-making.
- Attention to Detail: Produces accurate work, maintains quality records and follows established processes and controls consistently.
We start reviewing applications as soon as they come in, so if you're interested, don't wait too long! We may close the advert early if we feel we've got a strong pool of potentially suitable applicants.
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
Benefits:
- 27 days annual leave + bank holidays
- Opportunity to buy additional holiday
- Bonus contributory pension scheme - Caterpillar will double the employee's contribution up to 10%
- Contributory share scheme - Caterpillar will match 50% of the employee's contribution
- Employee Support Networks - join groups that offer support, connection, and a sense of community
- Optional flexible benefits including access to private health and dental care plans, EV car lease etc.
SAP Grief Analyst in Earl Shilton employer: Caterpillar
Caterpillar Inc. is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture where teamwork and innovation thrive. With competitive salaries, generous benefits including 27 days of annual leave, and opportunities for career advancement across various sectors, employees can build meaningful careers while contributing to sustainable community development. Located in a dynamic environment, Caterpillar fosters a sense of belonging through Employee Support Networks and flexible benefits, making it an ideal place for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land SAP Grief Analyst in Earl Shilton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Caterpillar and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Caterpillar!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Caterpillar keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace SAP Grief Analyst in Earl Shilton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Caterpillar:This is your chance to really connect with the team at Caterpillar. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Caterpillar
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Caterpillar.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Caterpillar that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Caterpillar. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
