Quality Support Technician - Afternoons x2
Quality Support Technician - Afternoons x2

Quality Support Technician - Afternoons x2

Full-Time 25800 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee quality support activities and resolve quality issues in manufacturing.
  • Company: Caterpillar is a global leader in construction and mining equipment manufacturing.
  • Benefits: Enjoy 27 days annual leave, bonuses, flexible benefits, and private health plans.
  • Why this job: Join a dynamic team, lead quality improvements, and make a real impact.
  • Qualifications: Strong background in quality control; experience with engineering drawings and Excel required.
  • Other info: Permanent contract with a competitive salary and afternoon shift allowance.

The predicted salary is between 25800 - 30000 £ per year.

As a Quality Support Technician, you will oversee and coordinate quality support activities within Building Construction Products (BCP), including investigating, documenting, analyzing, and resolving quality issues. You will also lead a team of Auditors/Quality Technicians.

Key Responsibilities

  • Troubleshoot and address unforeseen quality issues, identifying root causes and corrective actions.
  • Collect assembly defect data and support continuous improvement efforts, developing check sheets for assembly lines and quality teams.
  • Supervise the assembly process to ensure compliance with work instructions and provide feedback on design and manufacturing issues.
  • Document testing and root cause analyses, catalog quality issues, and flag defects for repair.
  • Generate quality metrics, report significant issues to management, and communicate root causes in high-level meetings.

Qualifications

  • Demonstrate a strong background in quality within manufacturing or production environments.
  • Ability to interpret complex engineering drawings and proficiency in Excel and PowerPoint are essential.

Preferred Qualifications

  • Previous supervisory experience and experience with CMM and Faro Arm are advantageous.

Additional Details

  • Contract: Permanent
  • Salary: £33,800 rising to £37,500 with role objectives, plus 20% shift allowance for afternoons
  • Benefits include 27 days annual leave, bonus, contributory pension scheme, share scheme, flexible benefits, private health and dental plans, EV car lease, etc.
  • Location: Desford, Leicestershire
  • Closing Date: 28th May

About Caterpillar

Caterpillar is a global leader in manufacturing construction and mining equipment, engines, turbines, and locomotives, operating across multiple continents with diverse career opportunities in engineering, HR, manufacturing, marketing, sales, and supply chain.

Quality Support Technician - Afternoons x2 employer: Caterpillar Inc.

Caterpillar Inc. is an exceptional employer, offering a dynamic work environment in Desford, Leicestershire, where Quality Support Technicians can thrive. With a strong focus on employee growth, the company provides comprehensive benefits including a competitive salary, generous annual leave, and flexible health plans, all while fostering a culture of continuous improvement and teamwork. Join us to be part of a global leader that values innovation and supports your professional development.
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Contact Detail:

Caterpillar Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Support Technician - Afternoons x2

✨Tip Number 1

Familiarise yourself with Caterpillar's products and quality standards. Understanding their specific manufacturing processes and quality expectations will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Highlight any relevant experience in quality control or assurance, especially in manufacturing settings. Be prepared to discuss specific examples of how you've resolved quality issues or improved processes in past roles.

✨Tip Number 3

Brush up on your technical skills, particularly in interpreting engineering drawings and using Excel and PowerPoint. Being able to showcase your proficiency in these areas can set you apart from other candidates.

✨Tip Number 4

If you have supervisory experience, be ready to discuss your leadership style and how you've managed teams in the past. Caterpillar values strong leadership, so demonstrating your ability to lead effectively will be crucial.

We think you need these skills to ace Quality Support Technician - Afternoons x2

Quality Control
Root Cause Analysis
Data Collection and Analysis
Supervisory Skills
Problem-Solving Skills
Technical Documentation
Engineering Drawing Interpretation
Continuous Improvement Methodologies
Communication Skills
Excel Proficiency
PowerPoint Proficiency
Team Leadership
Attention to Detail
CMM Operation
Faro Arm Operation

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Quality Support Technician position. Tailor your application to highlight relevant experiences that align with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise your background in quality within manufacturing or production environments. Include specific examples of how you've addressed quality issues, supervised teams, or used tools like CMM and Faro Arm.

Showcase Technical Skills: Make sure to mention your proficiency in interpreting complex engineering drawings and your skills in Excel and PowerPoint. These are essential for the role, so provide examples of how you've used these skills in past positions.

Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role at Caterpillar. Mention why you want to work there and how you can contribute to their quality support activities.

How to prepare for a job interview at Caterpillar Inc.

✨Understand the Role

Make sure you have a clear understanding of what a Quality Support Technician does. Familiarise yourself with the key responsibilities listed in the job description, such as troubleshooting quality issues and supervising assembly processes.

✨Showcase Your Experience

Prepare to discuss your background in quality within manufacturing or production environments. Highlight any relevant supervisory experience and your ability to interpret complex engineering drawings, as these are crucial for the role.

✨Prepare for Technical Questions

Expect questions related to quality metrics, root cause analysis, and continuous improvement efforts. Brush up on your knowledge of tools like CMM and Faro Arm, as well as your proficiency in Excel and PowerPoint.

✨Demonstrate Leadership Skills

Since the role involves leading a team of Auditors/Quality Technicians, be ready to discuss your leadership style and how you motivate and manage a team. Share examples of how you've successfully led teams in the past.

Quality Support Technician - Afternoons x2
Caterpillar Inc.
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  • Quality Support Technician - Afternoons x2

    Full-Time
    25800 - 30000 £ / year (est.)

    Application deadline: 2027-06-21

  • C

    Caterpillar Inc.

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