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- Tasks: Manage orders and logistics for Caterpillar's global dealers in a fast-paced environment.
- Company: Join Caterpillar, a leader in sustainable innovation and community building.
- Benefits: Enjoy 25 days annual leave, bonuses, and a contributory pension scheme.
- Why this job: Be the key contact for dealers and make a real impact in the energy sector.
- Qualifications: Customer-focused with strong communication and analytical skills.
- Other info: Opportunities for learning new skills in AI and data analysis.
The predicted salary is between 25000 - 30000 £ per year.
Your Work Shapes the World at Caterpillar Inc. You join a global team that cares not just about work but each other, creating stronger, more sustainable communities. We make progress and innovation happen with customers, where we work and live. Together we build a better world so everyone can enjoy living in it.
Salary / Grade: £30,000 - £36,000 (Dependent Upon Experience)
Location: Larne
Benefits:
- 25 days annual leave
- Up to 10% bonus
- Contributory pension scheme – Caterpillar will double employee's contribution up to 6%
- Contributory share scheme – Caterpillar will match 50% of the employee's contribution
- Optional flexible benefits include access to family health and dental plans, EV car lease, holiday purchase
The Opportunity:
An Account Specialist position has arisen within the Order Fulfilment Department. The Order Fulfilment team manages prime product orders for Caterpillar dealers within Europe, Africa and Middle East Region, from order entry through to shipment and delivery. Based in Larne, Northern Ireland, the Account Specialist will manage Caterpillar prime product orders and related attachments received from assigned dealers on behalf of the Electric Power, Marine, Industrial and Oil & Gas business units within Power & Energy.
What You Will Do:
- Be the key point of contact for dealers and internal business partners
- Analyse and process data related to commercial orders
- Perform multiple tasks efficiently in a fast‑paced environment
- Possess understanding or knowledge of various terms and procedures related to prime product export documentation and invoicing
- Monitor and coordinate logistics transportation processes end‑to‑end (from source facility to destination point)
- Deliver training and guidance to dealer network
- Maintain compliance with export documentation and invoicing standards
- Prepare reports and implement controls
- Ensure timely delivery of products according to set deadlines
- Maintain effective communication and satisfactory service levels with dealers
- Issue miscellaneous debits and credits to dealers
What You Will Have:
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information creating customized customer solutions.
- Decision Making and Critical Thinking: Knowledge of the decision‑making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Top Candidates Will Also Have:
- Practical knowledge and willingness to learn about new skills (especially around AI, Power BI, etc)
- Strong motivation to learn and develop
- Strong Microsoft Office skills
- A baseline understanding of one or more of the following:
- Export Documentation and Compliance
- Logistics Coordination and Supply Chain Support
- International Shipping and Freight Forwarding
- Letters of Credit and Commercial Documentation
- International Trade Processes and Regulations
- Customer Service and Stakeholder Communication
Additional Info:
Primary Location: Larne
37.5 hours per week, on‑site
Up to 5% travel
About Caterpillar:
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off‑highway diesel and natural gas engines, industrial gas turbines and diesel‑electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed to a reduced‑carbon future. Innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Equal Opportunity:
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
Posting Dates: January 23, 2026 – January 30, 2026
Account Specialist – Orders Management in Larne employer: Caterpillar Inc.
Contact Detail:
Caterpillar Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Specialist – Orders Management in Larne
✨Tip Number 1
Network like a pro! Reach out to current employees at Caterpillar on LinkedIn or through mutual connections. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Caterpillar's values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their mission of building a better world.
✨Tip Number 3
Practice common interview questions, especially around customer focus and decision-making. We need to demonstrate our ability to analyse situations and make informed decisions that align with Caterpillar’s goals.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the position. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Account Specialist – Orders Management in Larne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Specialist role. Highlight your experience with order management, logistics, and customer service, as these are key aspects of the job.
Showcase Your Skills: Don’t forget to mention your Microsoft Office skills and any knowledge you have about export documentation and compliance. These will definitely catch our eye and show you're ready for the role!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at Caterpillar!
How to prepare for a job interview at Caterpillar Inc.
✨Know Your Stuff
Before the interview, dive deep into Caterpillar's products and services, especially in the Power & Energy segment. Familiarise yourself with terms like export documentation and logistics coordination, as these will likely come up during your chat.
✨Showcase Your Customer Focus
Prepare examples that highlight your customer service skills. Think of times when you went above and beyond to meet a customer's needs or how you handled challenging situations. Caterpillar values customer satisfaction, so make sure to demonstrate your commitment to it.
✨Practice Effective Communication
Since the role involves liaising with dealers and internal partners, practice clear and concise communication. You might want to role-play common scenarios with a friend to ensure you can convey your ideas effectively and confidently.
✨Be Ready to Learn
Caterpillar is looking for candidates who are eager to learn new skills, especially around AI and data analysis tools like Power BI. Be prepared to discuss how you approach learning and adapting to new technologies, as this shows your motivation to grow within the company.
