At a Glance
- Tasks: Support and improve manufacturing applications while solving tech challenges.
- Company: Join Caterpillar, a global leader in building sustainable communities.
- Benefits: Competitive salary, generous leave, pension scheme, and employee support networks.
- Other info: On-site role with excellent career growth opportunities in a dynamic environment.
- Why this job: Make a real impact in technology and innovation within a collaborative team.
- Qualifications: Degree in IT or related field; experience in application support and troubleshooting.
The predicted salary is between 41593 - 50000 £ per year.
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world, so we can all enjoy living in it.
Location: Desford, Leicestershire, United Kingdom
Job Summary: Are you passionate about technology, problem-solving, and improving the way businesses use applications? Join Caterpillar as an IT Analyst II – Manufacturing Applications and play a key role in supporting, testing, and implementing business-critical application systems. In this role, you'll work closely with business and technical teams to help deliver reliable, efficient technology solutions. You'll gain exposure to application development, systems testing, requirements gathering, integration activities, and user support while building your career within Caterpillar's global Technology, Digital & Data organization. This opportunity is ideal for someone who enjoys learning, collaborating, and making a tangible impact through technology.
Key Responsibilities:
- Support and administration of manufacturing applications and shopfloor technologies
- First line technical support for SAP ME, manufacturing automation solutions, and connected production systems
- Support to the Business of Operational Technology (OT) infrastructure including industrial PCs, printers, cameras, scanners, manufacturing devices, and associated network connectivity
- Troubleshooting and resolution of complex application, infrastructure, integration, and manufacturing system issues
- Delivery and support of system integrations between manufacturing equipment, shopfloor applications, enterprise systems, and cloud services
- Technical leadership for new technology deployments, upgrades, migrations, and digital transformation projects
- Development of technical documentation, support procedures, and operational readiness activities
- Driving automation, standardisation, and continuous improvement initiatives
- Supporting cybersecurity, network segmentation, device onboarding, and compliance activities within manufacturing environments
- Acting as one of the local technology focal points for systems and OT support while working closely with central IT, infrastructure, cybersecurity, vendors, and business stakeholders
Key Skills And Experience Sought:
- Manufacturing systems support experience within a production environment
- Exposure to Operational Technology (OT) and shopfloor devices
- Application support and troubleshooting experience
- Systems integration and connectivity knowledge
- Network and infrastructure troubleshooting capability
- Experience working across IT and manufacturing operation
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities and work independently
- Excellent stakeholder engagement and communication skills
- Knowledge of manufacturing execution systems (MES), SAP ME, automation technologies, or industrial connectivity would be highly desirable
Required Skills:
- Degree or equivalent experience in Information Technology, Computer Science, or a related field
- Understanding of enterprise application systems and how they support business operations
- Strong analytical and problem-solving skills
- Experience gathering requirements and documenting technical solutions
- Knowledge of system testing methodologies and application support processes
- Ability to communicate effectively with both technical and non-technical stakeholders
- Strong attention to detail and commitment to quality
Preferred Skills:
- Experience supporting enterprise applications in manufacturing, supply chain, logistics, finance, or operations environments
- Exposure to SQL, APIs, ERP systems, Oracle, SAP, Microsoft technologies, Power BI, or related platforms
- Understanding of system integrations and data flows
- Experience with application testing, user acceptance testing (UAT), or software deployment
- Ability to thrive in a collaborative, fast-paced environment
What We Offer:
- Salary: Gross £41,593- £50,000 (depending on experience)
- Benefits: 27 days annual leave + bank holidays, opportunity to buy additional holiday, up to % Bonus, contributory pension scheme - Caterpillar will double the employee's contribution up to 10%, contributory share scheme - Caterpillar will match 50% of the employee's contribution, Employee Support Networks – join groups that offer support, connection, and a sense of community, optional flexible benefits including access to private health and dental care plans, EV car lease etc.
On-site presence is required. This position requires working onsite five days a week.
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
IT Analyst II - Manufacturing Applications in Desford employer: Caterpillar Inc.
Caterpillar is an exceptional employer, offering a dynamic work environment in Desford, Leicestershire, where the EHS Supervisor role plays a crucial part in fostering a culture of safety and compliance. With competitive benefits such as a generous annual leave policy, a contributory pension scheme, and opportunities for professional growth through employee support networks, we prioritise the well-being and development of our team members. Join us to make a meaningful impact while enjoying a supportive and innovative workplace that values collaboration and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land IT Analyst II - Manufacturing Applications in Desford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Caterpillar Inc. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Caterpillar Inc. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Caterpillar Inc.!
✨Direct Apply to Caterpillar Inc.
Let's not forget to apply directly through the Caterpillar Inc. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Analyst II - Manufacturing Applications in Desford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Caterpillar Inc..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Caterpillar Inc.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Caterpillar Inc.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
