At a Glance
- Tasks: Transform dealer sales teams into trusted advisors through innovative training and support.
- Company: Join Caterpillar, a global leader in building sustainable communities.
- Benefits: Enjoy competitive salary, generous leave, and flexible benefits.
- Other info: Dynamic role with travel opportunities and excellent career growth potential.
- Why this job: Make a real impact by enhancing dealer capabilities and customer experiences.
- Qualifications: Experience in sales enablement and strong communication skills are essential.
The predicted salary is between 57700 - 70000 £ per year.
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world, so we can all enjoy living in it.
Role Summary: Dealer Sales Development Consultant (Training Consultant): this role is critical for shifting dealer sales teams from transactional sellers to trusted advisors by building customer-back selling skills, equipping dealer teams to position solutions, not just products; strengthening value-selling and services adoption and enhancing key account management through relationship-driven consultation. This position will reside in the EAME Distribution Services Division’s COE-Marketing & Sales Operations team in support of Dealer of the Future efforts to drive consistent, differentiated customer experiences and build dealer sales force capabilities aligned to segment growth priorities. It will collaborate closely with the Commercial Learning team within Global Commercial Talent Development. This role is responsible for the deployment and implementation of Dealer Sales & Leadership Development Processes to improve dealer salesforce commercial skills, dealer leaders’ skills and the dealers’ L&D organizations and learning effectiveness.
What Will You Do
- Be primary point of contact in their region for dealers, District Industry and DSD teams for Sales & Leadership training.
- Promote commercial training modules, courses and programs to dealers and regional & district teams; ensuring that courses and materials are relevant to dealers' needs and processes.
- Manage intake of dealer/district training requests for defined territory.
- Gather regional dealer feedback and provide these insights to the Global Commercial Learning team to identify needs, gaps and improvement opportunities to ensure success of the training program.
- Assess dealers’ salesforce learning and development capability & advise dealers on key improvement areas.
What You Will Have
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
- Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations.
- Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients.
- Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques.
- Effective Communications: Understanding of effective communication concepts, tools and techniques.
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving problems.
- Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships.
- Training Operations: Knowledge of training processes and procedures; ability to implement training related tasks and programs.
Best Candidates Will Also Have
- Experience working with dealer, distributor, reseller, or channel partner networks in a complex B2B environment.
- Proven background in sales enablement, commercial excellence, sales force effectiveness, or capability development programs.
- Strong stakeholder management and consulting skills, with the ability to influence dealer leadership, Sales Managers, HR, and L&D teams.
- Fluency in English is mandatory. French is highly desirable.
Additional Information
- This role requires up to 35% of business travel time.
- This is a fully office-based position requiring 5 days per week in the office when not traveling for business.
- Please note that no relocation support is available for this position.
Salary Range: £57,700 - £70,000 based on skills demonstrated
Benefits: 27 days annual leave + bank holidays, opportunity to buy additional holiday, 12% bonus contributory pension scheme, employee support networks, optional flexible benefits including access to private health and dental care plans.
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
Dealer Sales Development Consultant - Europe and West Africa employer: Caterpillar Inc.
Caterpillar is an exceptional employer, offering a dynamic work environment in Desford, Leicestershire, where the EHS Supervisor role plays a crucial part in fostering a culture of safety and compliance. With competitive benefits such as a generous annual leave policy, a contributory pension scheme, and opportunities for professional growth through employee support networks, we prioritise the well-being and development of our team members. Join us to make a meaningful impact while enjoying a supportive and innovative workplace that values collaboration and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Dealer Sales Development Consultant - Europe and West Africa
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Dealer Sales Development Consultant - Europe and West Africa at Caterpillar Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Caterpillar Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Dealer Sales Development Consultant - Europe and West Africa. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Dealer Sales Development Consultant - Europe and West Africa
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Caterpillar Inc.:When writing your cover letter, make sure to tailor your message specifically for Caterpillar Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Caterpillar Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Caterpillar Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Caterpillar Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Caterpillar Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
