Services Development Director

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world, so we can all enjoy living in it.

Salary/Grade: £108,990 - £136,000 per annum (depending on experience)

Location: Peterborough

Benefits:

• Up to 31% bonus
• Car Allowance - £775 pcm
• Equity Plan (Yearly)
• Employee Private Healthcare
• 25 days annual leave plus bank holidays
• Contributory pension scheme - Caterpillar will double the employee's contribution up to 10%
• Contributory share scheme - Caterpillar will match 50% of the employee's contribution
• Optional flexible benefits including access to dental care plans, EV car lease, holiday purchase

This position requires 5 days in the office.

About E+ES: Caterpillar’s Electrification + Energy Solutions (E+ES) division focuses on delivering advanced electrified power train, zero-emissions products/technologies, and the solutions and services associated with these technologies. Focus areas include batteries, fuel cells, motors, inverters, micro grid controllers, charging, energy storage systems, lifecycle solutions/services and integration of components for ePowertrain solutions across industries.

The opportunity: We are hiring a Service Development Director to drive the testing and execution of new service models. You will lead a global team, turning ideas into pilots that demonstrate customer value. In this role, you will build the capabilities to deploy electrification services at customer sites. You will use clear data and simple stories to win support, secure investment, and when needed help decide when projects should proceed or not. You will keep work on track and on budget and make sure our sales teams and leaders know what to expect and when. This is an exciting opportunity for someone who enjoys solving complex customer problems.

What you will do:

• Lead Service design thinking that will lead to us solving our customers’ biggest problems.
• Build our capability to make the electrification of sites a reality.
• Run projects and experiments in the real world to test economics and value.
• Learn quickly, decide when to move forward, change direction or stop.
• Lead change, use data to tell the story, persuade sponsors and define success.
• Share learning across the enterprise and make the case for investment.
• Collaborate and influence across the enterprise.
• Help the team to remove barriers, provide clear updates and enable project delivery at pace.
• Lead and develop a global team; set expectations, coach well and recognise good work.
• Ensure customers & dealers receive a consistent experience.

What you have:

• Organizational Leadership: Proven leadership of international teams delivering projects in large, complex companies on time and to budget. Excellent communication skills with senior leaders and cross‑functional partners; able to explain why some ideas should or should not proceed.
• Producing Results: Track record of change leadership, creating a vision, winning support, and moving people through resistance to adoption. Communicates a strong sense of urgency about solving problems and getting work done.
• Products and Services: Product or process experimentation, you have designed simple focused pilots, measured results, and made timely decisions. Monitors regulatory and environmental issues and considerations.
• Strategic Thinking: Strong commercial judgment, understanding customer value, pricing, profit and are confident with managing budgets and business cases. Prepares the group's response to key marketplace trends, opportunities, and vulnerabilities.

Top candidates will have:

• Experience in energy, power, construction or related industrial settings; experience working with dealer networks.
• Experience in finance, leasing or rental environments.

Additional Information: There is up to a 25% travel requirement for this role (domestic and international).

About Caterpillar: Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off‑highway diesel and natural gas engines, industrial gas turbines and diesel‑electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced‑carbon future.

N.B The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Posting Dates: February 13, 2026 - February 27, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.