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- Tasks: Support IT systems and ensure smooth operations in a dynamic manufacturing environment.
- Company: Join Caterpillar, a global leader in construction and mining equipment.
- Benefits: Enjoy 25 days annual leave, bonuses, and flexible benefits like health care plans.
- Why this job: Make a real impact while growing your skills in a supportive team.
- Qualifications: Basic understanding of IT systems and problem-solving skills required.
- Other info: Work in a friendly, diverse team with great career development opportunities.
The predicted salary is between 29000 - 33000 £ per year.
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world.
Salary: £34,455 - £38,000 (depending on experience)
Location: Peterborough, UK
Benefits:
- 25 days annual leave
- Up to 10% Bonus
- Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%
- Contributory share scheme - Caterpillar will match 50% of the employee's contribution
- Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.
The Opportunity: The selected candidate will become part of the Caterpillar IT team (Energy & Transportation Segment) located in Peterborough. This position involves supporting the Industrial Power Systems Division (IPSD) to avoid system disruptions and ensuring rapid response to IT incidents and requests to the manufacturing environment across all regional facilities.
The successful applicant will join a global team supporting comprehensive business operations, offering opportunities for professional growth and exposure to various business functions. Additionally, the role provides the opportunity to gain experience with numerous application technologies and IT architectures.
This is an excellent chance for a skilled technical IT analyst to enhance their capabilities by shaping and maintaining an IT solution for a major international organisation.
What You Will Do:
- Customer Engagement: Work directly with customers experiencing IT issues and provide support and open communication. Collaborate with wider IT groups and keep end users and stakeholders updated.
- Incident Analysis: Analyse issues to identify root causes and apply fixes. Test resolutions and confirm working before closing out with customers.
- Preventative Maintenance: Apply routine patches and updates to ensure high level of service availability and minimise security risks. Review incident trends and apply permanent corrective actions to reduce ongoing incident volumes.
What You Will Have:
- Core Application Systems: Basic Understanding of core applications supported by own area.
- Problem Solving: Basic Understanding of a disciplined approach to problem solving.
- Implementation: Basic Understanding of problems commonly associated with application implementation.
- System and Technology Integration: Basic Understanding of system and technology integration concepts.
- System Testing: Basic Understanding of standard processes and procedures involved in system testing.
Candidates will be able to demonstrate some of the following technical skills:
- PL/SQL Packages
- Redhat Linux Essentials
- Oracle Forms / ADF
- ITSM
This role is based in our office in Peterborough 5 days a week.
We look forward to welcoming the successful candidate to our dynamic, diverse and friendly team. We have a culture of openness, autonomy, support, personal development as well as a continuous drive for improvement.
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world.
NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
IT Analyst employer: Caterpillar Financial Services Corporation
Contact Detail:
Caterpillar Financial Services Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Analyst
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Caterpillar. Understand their values, products, and recent news. This will help you connect your skills to what they care about and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to IT analysis and problem-solving. Think about how your past experiences can demonstrate your skills. We want you to feel confident when discussing your technical abilities!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Caterpillar and any tips they might have for your application. It’s a great way to get insider info and make a good impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. Plus, it’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace IT Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Analyst role. Highlight relevant experience and skills that match the job description, like your understanding of core application systems and problem-solving abilities.
Showcase Your Technical Skills: Don’t forget to mention any technical skills you have, such as PL/SQL or Redhat Linux Essentials. We want to see how you can contribute to our team with your unique skill set!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Caterpillar Financial Services Corporation
✨Know Your Tech Basics
Make sure you brush up on your understanding of core application systems and technologies mentioned in the job description. Caterpillar is looking for someone with a basic understanding of PL/SQL, Redhat Linux, and Oracle Forms. Being able to discuss these confidently will show that you're prepared and knowledgeable.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've approached problem-solving in past roles. Caterpillar values a disciplined approach, so think about specific incidents where you identified root causes and implemented solutions. This will demonstrate your analytical skills and ability to handle IT incidents effectively.
✨Engage with Customer Scenarios
Since the role involves direct customer engagement, be ready to discuss how you would handle IT issues from a customer’s perspective. Think of scenarios where you provided support and maintained open communication. This will highlight your interpersonal skills and commitment to customer satisfaction.
✨Understand the Importance of Testing
Familiarise yourself with system testing processes and the significance of thorough testing before implementation. Be prepared to talk about any experiences you have with testing and how it relates to preventing future issues. This shows that you understand the critical nature of maintaining service availability.
