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- Tasks: Manage customer accounts, drive cash collection, and minimise payment risks.
- Company: Join Caterpillar, a global leader in sustainable innovation.
- Benefits: Enjoy 25 days leave, bonuses, and flexible benefits like health care.
- Other info: Dynamic work environment with opportunities for professional growth.
- Why this job: Be part of a team shaping a sustainable future while building strong customer relationships.
- Qualifications: Experience in credit control and strong relationship-building skills are preferred.
The predicted salary is between 28000 - 32000 ÂŁ per year.
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world, so we can all enjoy living in it.
Contract: Permanent, 37 hours per week, onsite five days per week
Salary: ÂŁ28,000 - ÂŁ32,000 (depending on experience)
Location: Peterborough, Cambridgeshire
Benefits:
- 25 days annual leave
- Up to 9% Bonus
- Contributory pension scheme – Caterpillar will double the employee’s contribution up to 10%
- Contributory share scheme – Caterpillar will match 50% of the employee’s contribution.
- Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.
About IPSD: Caterpillar’s Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.5 to 18L Cat and Perkins engines that power over 5000 applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives. Caterpillar’s company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future.
The Opportunity: Join our Financial Services team and gain exposure to global matrix operations while supporting the Industrial Power Solutions Division (IPSD). You’ll manage a portfolio of key global customers, driving cash collection, reducing overdue debt, and minimising payment risk. We’re looking for someone who builds strong customer relationships, collaborates to resolve issues, and delivers business goals. Experience in credit control is preferred, along with confidence and professionalism in complex customer interactions.
What You Will Do:
- Adhere to dunning process to ensure customers pay to agreed terms, mitigating risk to the organisation.
- Negotiate payment plans, recovering interest and ensuring collection deadlines are met.
- Provide weekly Customer account updates to the Credit Manager and debt recovery progress.
- Lead customer and sales team aged debt reviews.
- Evaluate customers regularly for risk of bad debt.
- Support month‑end closing activities, ensuring timely completion of reporting and reconciliation tasks.
- Effectively execute Caterpillar internal practices in accordance with our policy and corporate guidelines.
- Support the external audit process and internal SOX compliance reviews.
- Contribute towards process improvements, utilising data analytics to deliver new initiatives.
What You Will Have:
- Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
- Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
- Ability to cultivate strong relationships with internal and external customers at various levels.
- Followership: Knowledge of and the ability to carry out strategies and tasks that support the mission and goals of the leader and the organisation.
- Accounts Receivable (A‑R): Knowledge of an organisation’s billing requirements; ability to utilise the proper tools and follow accounts receivable practices and procedures.
- Financial and Accounting Systems: Knowledge of functions, features and capabilities of financial and accounting systems; ability to use financial and accounting applications specific to the organisation.
- Knowledge of data gathering and analysis tools/techniques to collect data from a variety of sources in an objective manner to reach a conclusion (ie. Power BI).
- Highly competent Excel skills.
- General Ledger (G‑L): Knowledge of tools, practices and considerations for general ledger; ability to update and validate general ledger data.
- Good knowledge of accounting and financial accounting.
Top Candidates will also have:
- Knowledge of process improvement techniques and tools (ie. Six Sigma, Lean).
- Experience of Sarbanes‑Oxley and/or other financial reporting governance controls.
- Prior job‑related experience having worked within a fast‑paced manufacturing/industrial environment, or within debt collection/recovery within credit finance insurance.
- Membership of the Institute of Credit Management (IoCM) or Institute of Export (MIEx).
Additional Information: Travel may be required (up to 5%) to support ongoing work activities. The role is based at the Peterborough facility 5 days a week.
About Caterpillar: Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off‑highway diesel and natural gas engines, industrial gas turbines and diesel‑electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced‑carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. This position requires working onsite five days a week.
Credit Controller employer: Caterpillar Financial Services Corporation
Contact Detail:
Caterpillar Financial Services Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know someone at Caterpillar. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Caterpillar's values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission of building a better world.
✨Tip Number 3
Practice your negotiation skills! As a Credit Controller, you'll need to demonstrate your ability to handle complex customer interactions. Role-play with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Caterpillar team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills that match the job description. We want to see how you can contribute to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your accuracy, attention to detail, and ability to build strong customer relationships. This will help us see you in action.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, especially in finance roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on building a better world together!
How to prepare for a job interview at Caterpillar Financial Services Corporation
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of accounts receivable and financial systems. Be prepared to discuss how you've used tools like Excel or Power BI in previous roles to manage data effectively.
✨Showcase Your Relationship Skills
Building strong customer relationships is key in this role. Think of examples where you've successfully negotiated payment plans or resolved customer issues. Highlight your ability to communicate clearly and professionally, especially in complex situations.
✨Understand the Dunning Process
Familiarise yourself with the dunning process and be ready to explain how you would ensure customers adhere to payment terms. Discuss any experience you have in mitigating payment risks and how you approach overdue debts.
✨Emphasise Adaptability
Caterpillar values flexibility and adaptability. Prepare to share instances where you've successfully navigated change in a fast-paced environment. This could include adapting to new processes or technologies, so think about how you've embraced change in your previous roles.