Business Process Associate

Business Process Associate

Peterborough Full-Time 29000 - 46000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead process improvements and manage customer accounts in a dynamic finance team.
  • Company: Join Caterpillar, a leader in sustainable energy solutions and industrial engines.
  • Benefits: Enjoy 25 days leave, bonuses, pension schemes, and flexible health benefits.
  • Why this job: Make a real impact while building strong customer relationships and driving innovation.
  • Qualifications: Strong communication skills and attention to detail; experience in finance is a plus.
  • Other info: Work in a collaborative environment with opportunities for growth and development.

The predicted salary is between 29000 - 46000 £ per year.

Job Description

Career Area: Finance

Job Title: Business Process Associate

Salary: £34,000 – £40,000 pa (depending on experience)

Location: Peterborough

Benefits:

  • 25 days annual leave,
  • Up to 10% Bonus
  • Contributory pension scheme – Caterpillar will double the employee\’s contribution Up To 10%
  • Contributory share scheme – Caterpillar will match 50% of the employee\’s contribution.
  • Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase

About IPSD

Caterpillar Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.5 to 18L Cat and Perkins engines that power over 5000 applications including Marine, Petroleum, Industrial Applications, Electric Generators and Locomotives. Caterpillar’s company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing energy solutions for the future.

Perkins Engines Company Limited, a wholly owned subsidiary of Caterpillar Inc., recognised as a leading manufacturer of industrial diesel engines. OEM Manufacturers and end users on every continent have, for generations, trusted Perkins engines to power their world.

At the Peterborough facility we are responsible for the marketing, sales and manufacturing of industrial engines for both the Cat and Perkins brands. Wherever you work, together we create sustainable, world-changing solutions that impact lives around the globe.

The Opportunity

At Caterpillar, we believe each person is unique and valued and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work. That’s the Power of Everyone.

This is a great opportunity to join the Financial Services team, where you will have the unique opportunity and exposure to work closely with both our end customers, and our significant global matrix teams, supporting the Industrial Power Solutions division. The successful candidate will excel in building strong customer relationships, have a passion to resolve issues through collaboration to drive customer satisfaction and deliver business goals.

Furthermore, you will be provided the scope (and any required development) to help shape and improve the as-is, to innovate and create more value for our customers and the organisation. This role works closely with their peers and cross-functional departments, offering continuous support to junior team members, fostering teamwork, and providing cover for the Receivables manager on occasion.

What You Will Do

  • Lead and implement improvements, championing end-to-end process optimization, leveraging data and analytics to drive the delivery of innovative financial initiatives.
  • Serve as the Accounts Receivable representative for both internal and external audits.
  • Create and maintain customer accounts, including amendments and updates.
  • Prepare and distribute reports, providing leadership and key stakeholders with insights of the current AR position.
  • Support month-end closing activities, ensuring timely completion of reporting and reconciliation tasks.
  • Manage the factoring scheme, acting as the primary point of contact for banking relationships.
  • Assist in the annual Distributor Health review cycle, contributing to financial assessments and reporting.
  • Manage the intercompany aged debt and netting cycle, ensuring resolution of outstanding balances, and accurate reporting across global entities.

Additional Info

  • Travel may be required (up to 5%) to support ongoing work activities
  • If you will be selected for the interview, these will happen wc 13th October and will be face-to-face in Peterborough facility
  • This position requires the candidate to work a 5-day-a-week schedule in the office.

What You Have

Effective Communications:

  • Ability to cultivate strong relationships with internal and external customers at various levels.

Accuracy and attention to detail:

  • Understanding the necessity and value of accuracy; ability to complete tasks with high level of precision.
  • Knowledge of data gathering and analysis tools/techniques to collect data from a variety of sources in an objective manner to reach a conclusion (ie. Power BI, Alteryx).

Financial Analysis:

  • Good knowledge of accounting and financial accounting.

PC skills:

  • Fluent in Microsoft Excel.

Candidates may also have gained the following skills:

  • Knowledge of process improvement techniques and tools (ie. Six Sigma, Lean).
  • Experience of Sarbanes-Oxley and/or other financial reporting governance controls.
  • Prior job-related experience having worked within a fast-paced manufacturing/industrial environment, or within debt collection / recovery within credit finance insurance.

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting #LI

Posting Dates: September 26, 2025 – October 9, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.

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Business Process Associate employer: Caterpillar Financial Services Corporation

Caterpillar's Peterborough facility offers a dynamic work environment where employees are valued and encouraged to grow. With competitive benefits including a contributory pension scheme, flexible health options, and opportunities for professional development, the company fosters a culture of collaboration and innovation. Join us to be part of a team that not only drives business success but also contributes to sustainable solutions that impact communities globally.
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Contact Detail:

Caterpillar Financial Services Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Process Associate

✨Tip Number 1

Network like a pro! Reach out to people in your industry, especially those at Caterpillar. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for the interview by researching the company and its values. Caterpillar loves innovation and sustainability, so be ready to share how you can contribute to these goals.

✨Tip Number 3

Practice your communication skills. As a Business Process Associate, you'll need to build strong relationships, so show off your ability to connect with others during the interview.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the team.

We think you need these skills to ace Business Process Associate

Effective Communication
Attention to Detail
Data Gathering and Analysis
Financial Analysis
Microsoft Excel
Process Improvement Techniques
Six Sigma
Lean
Knowledge of Sarbanes-Oxley
Experience in Debt Collection
Collaboration Skills
Customer Relationship Management
Reporting Skills
Reconciliation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Business Process Associate role. Highlight relevant experience and skills that match the job description, especially in finance and process improvement.

Showcase Your Communication Skills: Since effective communication is key for this role, include examples of how you've built strong relationships with customers or colleagues. This will show us you can thrive in a collaborative environment.

Be Detail-Oriented: Accuracy is crucial in finance roles. When writing your application, double-check for any typos or errors. We want to see that you value precision just as much as we do!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Caterpillar Financial Services Corporation

✨Know Your Numbers

As a Business Process Associate, you'll be dealing with financial data and reports. Brush up on your financial analysis skills and be ready to discuss how you've used data to drive decisions in the past. Familiarity with tools like Power BI or Excel will definitely give you an edge.

✨Showcase Your Communication Skills

This role requires strong relationship-building abilities. Prepare examples of how you've successfully collaborated with teams or resolved customer issues. Think about specific situations where your communication made a difference and be ready to share those stories.

✨Emphasise Attention to Detail

Accuracy is key in finance roles. Be prepared to discuss how you ensure precision in your work. You might want to mention any processes or techniques you use to double-check your work, especially when it comes to financial reporting and reconciliation tasks.

✨Demonstrate Your Problem-Solving Skills

Caterpillar values innovation and process improvement. Think of instances where you've identified inefficiencies and implemented solutions. Whether it's through Lean or Six Sigma methodologies, showcasing your ability to optimise processes will resonate well with the interviewers.

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