Caterpillar Defense in Shrewsbury seeks a Customer Quality Liaison to bridge customers and internal teams, addressing warranty issues and product quality investigations. You will work with manufacturing, engineering, supplier quality, and operations to understand issues and drive corrective actions.
This role focuses on technical problem-solving, root-cause analysis, and ensuring lessons learned are embedded into processes and products. This is not a retail customer service role.
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Customer Quality Advocate in Shrewsbury employer: Caterpillar Brazil
Caterpillar Inc. is an exceptional employer, offering a dynamic work environment in Peterborough where collaboration and innovation thrive. Employees benefit from competitive salaries, comprehensive benefits, and ample opportunities for professional growth within a supportive team dedicated to excellence in tax compliance. Join us to be part of a company that values your contributions and fosters a culture of continuous improvement.
