At a Glance
- Tasks: Support the Catering Manager in running a busy catering operation and ensuring high service standards.
- Company: Join a dynamic team at Uxbridge College with a passion for food and customer service.
- Benefits: Earn £14.00 per hour, work 35 hours a week during term time, Monday to Friday.
- Other info: Opportunity for personal development and to work in a vibrant environment.
- Why this job: Perfect for food lovers wanting to lead a team and make a real impact.
- Qualifications: Experience in catering management and strong customer service skills required.
The predicted salary is between 14 - 14 £ per hour.
Working closely with the Catering Manager and Chef, you will play an important role in ensuring the service operates efficiently, commercially and to a consistently high standard.
14.00 per hour, 35h per week, 38 weeks per year (term time only) Monday - Friday.
- Assist the Catering Manager in recruiting, selecting, and managing staff to meet site, client, and company needs; assess performance, identify training requirements, and conduct development reviews with active management plans in place.
- Ensure all employees receive mandatory and compliance training aligned with company standards; develop annual training plans and conduct regular team briefings to communicate targets, standards, and company/client information.
- Maintain food, health, and safety standards across all operations; conduct risk assessments, record and report accidents, and ensure all employees adhere to company policies and procedures at all times.
- Deliver excellent customer service by being visible during meal periods, monitoring feedback, and consistently exceeding food service and value expectations; maintain innovative presentation and service standards.
- Maintain effective client relationships by understanding their needs and ensuring all agreed service objectives are met; attend catering committee meetings as required and present financial information to clients as directed.
- Ensure equipment is well maintained and in good working order; make recommendations for renewal and replacement; establish and maintain location cleaning schedules.
- Lead by example, motivating the team to take pride in their work; ensure company procedures are understood and practised; act as a positive ambassador for the business and treat others with respect.
- Attend all required training, meetings, and health and safety courses; take responsibility for own development and demonstrate commitment to company values in all aspects of the role.
We are looking for a strong, motivated and hands-on Assistant Manager / Catering Supervisor to join our catering team at Uxbridge College. This is an ideal opportunity for someone who has a passion for food, excellent customer service skills and the confidence to support the day-to-day running of a busy catering operation.
Qualifications
- Previous experience as a Supervisor, Assistant Manager, Chef Supervisor or Catering Manager.
- Strong food and catering knowledge with a genuine interest in delivering quality food.
- Excellent customer service and communication skills.
- Good financial and commercial awareness, including understanding of food costs, labour, stock and waste.
- Good knowledge of food safety, allergens and health & safety.
- Strong organisational skills, attention to detail, and the ability to lead and motivate a team with a proactive, hands-on approach.
Assistant Manager - London in City of Westminster employer: Caterlink LTD
Caterlink Ltd is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With 33 days of holiday and a focus on fostering strong relationships within the community, this role in Bristol provides a unique opportunity to make a meaningful impact in the education sector while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - London in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Caterlink LTD. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Caterlink LTD
Don't be shy about reaching out to Caterlink LTD directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - London in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Caterlink LTD and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Caterlink LTD
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
