Our client, a leading business in the Technology sector is seeking a 1st Line Engineer to join their team on a full-time, permanent basis.
Due to exciting growth our client is looking to add a 1st Line Engineer to the team. You will have a minimum of 1 years experience in a full-time IT role, and will be confident providing a high-level of support to clients and users in a fast-paced environment.
Due to the location of the office candidates well be required to have access to their own transport.
Key Responsibilities:
- Resolving technical issues for clients
- Act as the first point of contact for users, ensuring a highlevel of customer service is maintained at all times
- Work within agreed SLAs and timescales
- Support with technical issues such as password resets, user setups, software installations and VPN connectivity
- Ensure client issues are prioritized at all times
- Be able to explain technical faults to a nontechnical audience
Key Experience:
- Minimum of 1 years commercial experience in an IT role
- Experienced providing support to a range of users at all levels
- Happy acting as the first point of contact for clients, both over the phone and via email
- Basic networking understanding
- Exposure to Windows Server and Office365
- Active Directory
- Previous experience of working on PC projects in your spare time would be advantageous
This is an excellent opportunity for a keen, enthusiastic and 1st Line Engineer to join a thriving business who are leaders within their field.
You will be joining an experienced and knowledgeable team where you will get the opportunity to learn from those around you.
Salary: £27000 – £30000/annum
Job Type: Permanent
Location: West Malling, Kent
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1st Line Engineer – Full Time – West Malling employer: Catering
Join a thriving manufacturing team in Ossett, where your skills as an Assembly Operative will be valued and rewarded. With a competitive salary of £13.00 per hour and opportunities for overtime, you will benefit from a supportive work culture that prioritises employee growth and development. This role not only offers job security with a permanent position after three months but also the chance to work with a variety of tools in a dynamic environment, making it an excellent choice for those seeking meaningful employment.
