Strategic ITSM Process Analyst (Change & Service Design)

Strategic ITSM Process Analyst (Change & Service Design)

Full-Time No working from home possible
Catering

A&O Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to join the IT Team. The role focuses on administering ITSM processes, maintaining documentation, and ensuring governance across Change, Release, and Problem Management.

You will work with service owners, vendors, and stakeholders to drive continued service improvement while balancing governance with delivery. ITIL v4 familiarity and strong analytical skills are essential for success.

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Strategic ITSM Process Analyst (Change & Service Design) employer: Catering

Join a thriving manufacturing team in Ossett, where your skills as an Assembly Operative will be valued and rewarded. With a competitive salary of Β£13.00 per hour and opportunities for overtime, you will benefit from a supportive work culture that prioritises employee growth and development. This role not only offers job security with a permanent position after three months but also the chance to work with a variety of tools in a dynamic environment, making it an excellent choice for those seeking meaningful employment.

Catering

Contact Details:

Catering Recruitment Team