A&O Shearman is seeking a Senior ITSM Process Support Analyst to join the IT team in our Belfast office. The role supports ITSM processes across Change & Release, Problem Management, and Service Design, coordinating governance forums, capturing evidence, and ensuring compliant service delivery globally.
Reporting to the Global Service Desk Senior Manager, you will balance governance with hands-on delivery, producing MI, identifying risks, and elevating decisions to process owners.
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Senior ITSM Process & Change Coordinator employer: Catering
Join a thriving manufacturing team in Ossett, where your skills as an Assembly Operative will be valued and rewarded. With a competitive salary of £13.00 per hour and opportunities for overtime, you will benefit from a supportive work culture that prioritises employee growth and development. This role not only offers job security with a permanent position after three months but also the chance to work with a variety of tools in a dynamic environment, making it an excellent choice for those seeking meaningful employment.
