Office Manager – Full Time – Dartmouth

Your new company
Working for a long-established family business specialising in building projects and funeral services throughout Dartmouth and the surrounding area.
35 Hour Week comprising of the following:
Monday 8.30am – 5.00pm
Tuesday to Thursday 9.00am – 5.00pm.
Friday 9.00am – 4.30pm
Salary between £28k – £30k depending on experience.

The holiday year runs from 01st January to 31st December.
A standard 22 days plus Bank Holidays are applicable. (30 days total)
4 days should be kept for the Easter Break.
7 days should be retained for the Christmas shut down.
So, 11 days are available by request.

Office & Business Operations

• Manage day-to-day office administration and reception activities.
• Serve as a key point of contact for customers, suppliers and business partners.
• Coordinate diaries, appointments and meetings.
• Manage incoming calls, emails and correspondence.
• Maintain efficient filing, record-keeping and office systems.
• Order and manage office supplies and equipment.
• Ensure office facilities remain organised, safe and well-maintained.
• Support business compliance activities and record management.
• Chase overdue accounts by telephone/email/ letter.

HR & Employee Administration

• Maintain employee records and HR documentation.
• Support holiday, sickness and statutory pay administration.
• Assist with onboarding and general employee administration.
• Ensure HR records remain accurate and confidential.

Executive & Customer Support

• Provide administrative support to the Managing Director.
• Prepare quotations, correspondence and business documentation.
• Coordinate funeral administration and customer communications where required.
• Support marketing and advertising activities.
• Assist with special projects and other business initiatives.

Finance & Accounts

• Manage sales and purchase ledgers using Sage.
• Prepare customer invoices and sales accounts.
• Process supplier payments and maintain payment schedules.
• Complete VAT returns and banking reconciliations.
• Maintain petty cash records.
• Process weekly payroll and associated PAYE and NIC reconciliations.
• Manage subcontractor payment records and tax documentation.
• Monitor outstanding accounts and undertake credit control activities.
• Provide cost information and support project costing processes.

What you’ll need to succeed

• Strong Microsoft Office skills.
• Excellent organisational and time-management abilities.
• High level of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage confidential information with discretion.
• Self-motivated with a proactive and flexible approach.
• Previous experience in accounts, office management or business administration.
• Working knowledge of Sage or equivalent accounting software.
• AAT level 3 would be advantageous.

Personal Qualities

• Professional and approachable.
• Trustworthy and dependable.
• Positive and customer-focused.
• Able to prioritise workloads and work independently.
• Collaborative team player with strong interpersonal skills.
• Smart and professional appearance

What you’ll get in return

• Lovely family run work environment.
• Good working hours.
• Pension contribution
• 30 days holiday

Salary: £28000 – £30000/annum Up to £30k depending on experience

Job Type: Permanent

Location: Dartmouth, Devon