At a Glance
- Tasks: Coordinate engineering teams and manage telecoms and IT solutions delivery.
- Company: Reputable telecoms and IT provider with over 30 years of experience.
- Benefits: Salary between £28K-£32K, 23 days holiday, career growth opportunities.
- Other info: Supportive team atmosphere with ongoing training and development.
- Why this job: Develop your operational skills in a dynamic environment with real impact.
- Qualifications: Experience in coordination or helpdesk support, strong organisational skills.
The predicted salary is between 36450 - 44550 £ per year.
We’re seeking a dedicated Operations Coordinator to join a reputable telecoms and IT provider in Wimborne, Dorset. If you have experience in co-ordinating engineering teams or helpdesk support and are looking for a role that offers progression and varied daily challenges, this could be the perfect next step in your career.
Why apply for this Operations Coordinator role? Because it’s more than just a job – it’s a chance to develop your operational skills within a company that values quality and customer satisfaction:
- Salary between £28,000 and £32,000, dependent on experience
- 23 days holiday plus bank holidays, rising to 25 days after 2 years
- Opportunity to work with a well-established company with over 30 years’ industry experience
- A dynamic environment where no two days are the same
- The chance to make a real impact on service delivery and resource management
- Supportive team atmosphere with ongoing training and development opportunities
Key Responsibilities
As Operations Coordinator, you will play a vital role in organising and managing the delivery of telecoms and IT solutions. Your day-to-day duties include:
- Co-ordinating the engineering and provisioning teams to ensure timely delivery of customer projects and support requests
- Scheduling jobs, tickets, and projects through the CRM system, liaising with staff and customers for smooth communication
- Monitoring workload and resource allocation to maximise efficiency and service quality
- Assisting in managing both proactive and reactive support activities for IT and telecoms services
- Working closely with the Operations Manager to ensure departmental goals are met and customer satisfaction remains high
What we’re looking for:
The ideal candidate will bring experience in a co-ordination or helpdesk support role, with a focus on organisation and communication:
- Proven experience in a coordination, helpdesk, or similar support role within Telecoms or IT
- Strong organisational and problem-solving skills
- Confident communicator, able to liaise effectively with colleagues, customers, and suppliers
- Calm, professional, and able to handle fast-paced, changing environments calmly and efficiently
- Analytical, with the ability to prioritise and manage multiple tasks effectively
- Technical knowledge or experience is desirable but not essential; motivation to develop operational skills is key
If you’re eager to take the next step as an Operations Coordinator in Wimborne, Dorset, we’d love to hear from you. Join a growing team committed to delivering excellent service and advancing your career.
Operations Coordinator – Full Time – Three Legged Cross in Wimborne Minster employer: Catering
Join a reputable telecoms and IT provider in Wimborne, Dorset, where your role as an Operations Coordinator will not only challenge you daily but also offer significant career growth opportunities. With a supportive team culture, 23 days of holiday plus bank holidays, and a commitment to quality service delivery, this is more than just a job; it's a chance to make a real impact while developing your operational skills in a dynamic environment.
