At a Glance
- Tasks: Support the Mortgage Team with customer administration and ensure smooth operations.
- Company: Established organisation in Loughborough known for excellent customer service.
- Benefits: Competitive pay, in-house training, and opportunities for self-development.
- Other info: Fast-paced environment with a focus on teamwork and improvement.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong admin skills, customer service experience, and a proactive attitude.
The predicted salary is between 13.26 - 13.26 £ per hour.
Role: Administrator
Ref: T3481
Duration: Immediate start, 3 months temporary
Location: Loughborough
Salary: £13.26 per hour (equivalent to £25,000 per annum)
Hours: 36.25 Monday to Friday
JR Personnel are an employment agency acting on behalf of a client who is looking for a proactive and organised individual to join the Mortgage Team on a 3-month temporary assignment through JR Personnel. This role is ideal for a professional administrator with a strong background in administration and customer service who thrives in a fast-paced environment and is passionate about delivering a high standard of service.
You will support and carry out customer mortgage related administration, processing applications, ensuring excellent customer outcomes and contributing to efficient daily operations.
The Opportunity:
This is an excellent opportunity to work in a long-established Loughborough based organisation who pride themselves on offering excellent customer service, teamwork and continually striving for improvement. They offer great in-house training and self-development as well.
Role profile:
- Produce, prepare and package applications ready for submission to an internal department
- Take a proactive approach in updating customers and finding out progress feedback
- Professional first point of call for all customer initial registration and enquiries
- Excellent customer service skills across all channels
- Build relationships both with clients and colleagues
- Various other duties as and when required
Person profile:
- Self-motivated and keen to improve and help a team from an admin perspective
- Good communication skills, both written and verbal
- Experience of working in an environment with lots of telephone interaction
- Team player
- Organised, professional and enthusiastic
Salary: £13 – £13.26/hour
Job Type: Temporary
Location: Loughborough, Leicestershire
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