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For Companies At a Glance
- Tasks: Manage front desk operations and ensure guest satisfaction daily.
- Company: Join Four Points Flex by Sheraton, a vibrant hotel in the heart of Edinburgh.
- Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
- Why this job: Be part of a team that values community and enhances guest experiences.
- Qualifications: No prior experience needed; just bring your passion for hospitality!
- Other info: Opportunity to grow within a global hotel brand.
The predicted salary is between 28800 - 43200 £ per year.
Four Points Flex by Sheraton offers warm hospitality and great value in the heart of vibrant cities and are looking for the right person to join the team in the centre of a bustling Edinburgh.
At Four Points Flex by Sheraton Edinburgh we seek to contribute and enhance the local area and environment, positively contributing to the lives of our team members and guests.
Contact Detail:
Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Familiarise yourself with the Four Points Flex by Sheraton brand and its values. Understanding their commitment to hospitality and community will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network with current or former employees of Four Points Flex by Sheraton. They can provide valuable insights into the company culture and what the management looks for in a Reception Manager, giving you an edge in your application process.
✨Tip Number 3
Prepare to discuss your experience in managing front desk operations and guest relations. Be ready to share specific examples of how you've handled challenging situations, as this will demonstrate your problem-solving skills and ability to maintain high service standards.
✨Tip Number 4
Showcase your knowledge of Edinburgh and its attractions. As a Reception Manager, you'll be the first point of contact for guests, so being able to recommend local hotspots and activities will highlight your enthusiasm for the role and the city.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Understand the Role: Read the job description for the Reception Manager position carefully. Make sure you understand the key responsibilities and skills required, such as customer service excellence and team leadership.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality and management. Emphasise any previous roles where you demonstrated strong communication skills and a commitment to guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Four Points Flex by Sheraton's values. Mention specific examples of how you can contribute to the team and enhance the guest experience.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Caterer.com
✨Know the Company
Before your interview, take some time to research Four Points Flex by Sheraton. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you align your answers with their goals and show genuine interest.
✨Showcase Your Customer Service Skills
As a Reception Manager, you'll be the face of the hotel. Prepare examples from your past experiences where you've excelled in customer service. Highlight how you handled difficult situations and ensured guest satisfaction.
✨Demonstrate Leadership Qualities
In this role, you'll be leading a team. Be ready to discuss your leadership style and provide examples of how you've motivated and managed a team in previous positions. Emphasise your ability to create a positive work environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the hotel's future plans, team dynamics, or how they measure success in the reception department. This shows your enthusiasm and helps you gauge if it's the right fit for you.
