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- Tasks: Lead the front of house team to create unforgettable guest experiences.
- Company: Join a premier hospitality group in the heart of Manchester.
- Benefits: Enjoy competitive pay, flexible shifts, and continuous training perks.
- Why this job: Be at the forefront of luxury hospitality and make a real difference.
- Qualifications: Strong leadership skills and experience in hotel or luxury hospitality.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A premier hospitality group located in Manchester is seeking a Front of House Manager to oversee guest experiences and manage reception teams. The successful candidate will ensure exceptional service standards, manage daily front office operations, and lead staff training.
Applicants should have strong leadership and conflict-resolution skills, with a background in hotel or luxury hospitality. This role involves flexible shifts and offers various employee perks, including competitive pay and continuous training opportunities.
Guest Experience Lead, Front of House (Luxury Hospitality) in Manchester employer: Caterer.com
Contact Detail:
Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead, Front of House (Luxury Hospitality) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hospitality sector, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experiences shine through. Share stories that highlight your leadership and conflict-resolution skills – it’s all about making a memorable impression.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply – follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! In luxury hospitality, things can change quickly. Be ready to discuss how you’d handle various scenarios during interviews, showcasing your adaptability and problem-solving skills.
We think you need these skills to ace Guest Experience Lead, Front of House (Luxury Hospitality) in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for luxury hospitality shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences. We want to see that you truly care about making every guest feel special!
Highlight Your Leadership Skills: As a Guest Experience Lead, strong leadership is key. Make sure to include examples of how you've successfully managed teams or resolved conflicts in the past. We’re looking for someone who can inspire and guide others, so don’t hold back on showcasing your skills!
Tailor Your Application: Take the time to customise your application for this role. Use keywords from the job description and align your experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Caterer.com
✨Know Your Luxury Hospitality
Make sure you brush up on the latest trends and standards in luxury hospitality. Understand what sets a premier hospitality group apart from others, and be ready to discuss how you can contribute to maintaining those high standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where your leadership made a difference, especially in conflict resolution or enhancing guest experiences. This will demonstrate your capability to manage reception teams effectively.
✨Emphasise Guest Experience
Be ready to talk about your approach to guest experience. Share stories that highlight your commitment to exceptional service and how you've gone above and beyond to ensure guests leave with a smile. This is crucial for a role focused on overseeing guest experiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and expectations for the Front of House Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
