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- Tasks: Lead guest experience and ensure top-notch operations in a vibrant hospitality venue.
- Company: Premier hospitality venue in Greater London with a focus on excellence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career advancement.
- Why this job: Join a passionate team and make a real difference in guest experiences.
- Qualifications: 3-5 years in senior management within hospitality and strong customer service skills.
- Other info: Flexible shifts including evenings and weekends for a diverse work experience.
The predicted salary is between 36000 - 60000 £ per year.
A premier hospitality venue in Greater London is seeking an Assistant General Manager to support all business aspects and ensure operational excellence. The ideal candidate will oversee service standards and operational efficiency, drive an inclusive environment, and collaborate with the General Manager on goals.
Candidates should have 3-5 years of experience in senior management within hospitality, with strong interpersonal skills and a focus on customer service. This position involves varied shifts across the week, including evenings and weekends.
Assistant General Manager: Lead Guest Experience & Ops in London employer: Caterer.com
Contact Detail:
Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager: Lead Guest Experience & Ops in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the venue thoroughly. Understand their service standards and operational goals so you can showcase how your experience aligns with their vision. We want you to shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions in hospitality management. This will help you articulate your experience and demonstrate your passion for guest experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant General Manager: Lead Guest Experience & Ops in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to guest satisfaction and operational excellence.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your 3-5 years of senior management experience and any relevant achievements that demonstrate your ability to drive service standards and efficiency.
Be Authentic and Personable: We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to showcase your interpersonal skills. Remember, we’re looking for someone who can foster an inclusive environment.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure your details are processed smoothly.
How to prepare for a job interview at Caterer.com
✨Know the Venue Inside Out
Before your interview, make sure to research the hospitality venue thoroughly. Understand its service standards, guest experience philosophy, and any recent news or changes. This will not only impress the interviewers but also help you tailor your answers to align with their values.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, improved operational efficiency, or enhanced guest satisfaction. Be ready to discuss how you foster an inclusive environment and motivate your staff.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in real-time situations. Think of specific challenges you've faced in previous roles and how you handled them. This will show your ability to think on your feet and maintain high service standards under pressure.
✨Emphasise Your Customer Service Focus
Customer service is key in hospitality, so be prepared to discuss your approach to creating memorable guest experiences. Share stories that highlight your interpersonal skills and how you've gone above and beyond to ensure customer satisfaction. This will demonstrate your commitment to excellence in guest experience.
