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- Tasks: Supervise room service and take dining orders from guests.
- Company: The Peninsula London is a prestigious hotel known for luxury and exceptional service.
- Benefits: Enjoy flexible hours, competitive pay, and employee discounts on dining and stays.
- Why this job: Join a dynamic team and enhance guest experiences in a vibrant hospitality environment.
- Qualifications: No prior experience required; just a passion for customer service and teamwork.
- Other info: Perfect for high school and college students looking for part-time work.
The predicted salary is between 24000 - 36000 £ per year.
The Peninsula London is delighted to announce that we are seeking a Coordinator/Order Taker - Room Service to work in our Room Service. This position is predominantly to supervise each service and shift alongside being responsible for taking dining orders from guests.
This Room Service guest experience is critical to the success of any guest stay, providing unobtrusive yet high levels of dining service.
Contact Detail:
Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator/Order Taker - Room Service
✨Tip Number 1
Familiarise yourself with the menu and dining options offered by The Peninsula London. Being knowledgeable about the dishes will not only impress during your interview but also show your genuine interest in providing excellent service.
✨Tip Number 2
Practice your communication skills, as this role requires clear and polite interaction with guests. Role-playing different scenarios with a friend can help you feel more confident when taking orders and addressing guest needs.
✨Tip Number 3
Research the importance of guest experience in the hospitality industry. Understanding how your role as a Coordinator/Order Taker contributes to overall guest satisfaction will help you articulate your value during discussions.
✨Tip Number 4
Network with current or former employees of The Peninsula London if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Coordinator/Order Taker - Room Service
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Coordinator/Order Taker in Room Service. Highlight your understanding of guest experience and how you can contribute to providing high levels of dining service.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles where you supervised service or took orders, showcasing your ability to manage shifts effectively.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences to the specific requirements of the role. Mention your passion for delivering exceptional guest experiences and your attention to detail in service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, ensuring that your communication is clear and professional, as this reflects your attention to detail.
How to prepare for a job interview at Caterer.com
✨Understand the Role
Make sure you have a clear understanding of what a Coordinator/Order Taker does in Room Service. Familiarise yourself with the responsibilities, such as supervising service and taking dining orders, so you can discuss how your skills align with these tasks.
✨Showcase Customer Service Skills
Since this role is all about enhancing the guest experience, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to meet a guest's needs.
✨Demonstrate Teamwork
Room Service requires collaboration with kitchen staff and other team members. Be ready to discuss how you work well in a team environment and provide examples of successful teamwork from your previous roles.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the hotel's approach to guest service to show your genuine interest in the position.
