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- Tasks: Lead a team to enhance guest experiences and optimise service standards.
- Company: Renowned hospitality establishment in Greater London with a focus on excellence.
- Benefits: Competitive pay, extensive training, and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: Minimum 2 years in a similar role with strong leadership and customer service skills.
- Other info: Thriving environment perfect for those who excel under pressure.
The predicted salary is between 36000 - 60000 £ per year.
A well-known hospitality establishment in Greater London seeks an experienced Assistant General Manager to support business operations and oversee service standards. You will be responsible for team management, enhancing member and guest experiences, and implementing policies to optimize performance.
With a minimum of 2 years in a similar role, you should thrive in high-pressure environments and possess strong leadership and customer service skills.
The role includes competitive compensation and extensive training opportunities.
Aspiring AGM: Guest Experience & Operations Lead employer: Caterer.com
Contact Detail:
Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aspiring AGM: Guest Experience & Operations Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to guest experience and operations. Think about how you can showcase your leadership skills and past successes in enhancing service standards.
✨Tip Number 3
Don’t just apply anywhere; focus on establishments that align with your values and career goals. Use our website to find roles that excite you and match your experience in high-pressure environments.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Aspiring AGM: Guest Experience & Operations Lead
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to guest satisfaction and how you've gone above and beyond in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in team management and service standards, and don’t forget to mention any achievements that demonstrate your leadership skills.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also your ability to communicate effectively, especially in a high-pressure environment.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Caterer.com
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality establishment. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an aspiring AGM, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or improved service standards. Be ready to discuss how you handle high-pressure situations and motivate your team.
✨Emphasise Guest Experience
Since the role focuses on enhancing member and guest experiences, think of specific strategies you've implemented in previous roles. Share stories that highlight your customer service skills and how you've gone above and beyond to ensure guest satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to training and development, or ask how they measure success in guest experience. This shows you're not just interested in the job, but also in contributing to the company's growth.
