Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage HR support, office operations, and employee engagement activities.
- Company: Join a leading Global Beauty Group making waves in the industry.
- Benefits: Enjoy a vibrant work culture, team socials, and opportunities for growth.
- Why this job: Be part of a dynamic team that values collaboration and creativity.
- Qualifications: Previous office management or HR experience is essential; strong communication skills required.
- Other info: Flexible working environment with a focus on employee well-being.
The predicted salary is between 36000 - 60000 £ per year.
A leading Global Beauty Group is seeking an Employee Relations Advisor and Office Manager to be based in their offices in London. The role involves acting as an HR Advisor and managing reception, diaries, travel, meetings, and maintaining an efficient office environment. Responsibilities include providing administrative and clerical support to the General Manager and the HR team, and growing the business in line with Company Forecasting.
Responsibilities:
- HR Advisor:
- Facilitate onboarding and induction processes.
- Advise managers on handling underperformance or development issues.
- Manage disciplinary files and actions, resolve workplace-related conflicts, and investigate complaints.
- Monitor sick leave, maternity/paternity leave, and other absences.
- Support managers in managing long-term absence cases.
- Help implement and interpret HR policies and procedures.
- Ensure consistency and legal compliance in HR practices.
- Provide advice to employees on HR policies, procedures, and employment matters.
- Act as the first point of contact for employee queries.
- Organize work socials to foster team engagement and build professional networks within different areas.
- Coordinate corporate events, such as Christmas Parties and team building activities.
- Answer general calls and calls to the General Manager, take and distribute messages.
- Maintain and co-ordinate the calendar of the General Manager and other Senior Managers.
- Co-ordinate and organise appointments and meetings as directed by the General Manager.
- Arrange work events and take minutes at meetings as directed by the General Manager.
- Organise travel and accommodation arrangements for staff as directed by Senior Managers.
- Greet visitors and direct them to the correct staff member.
- Prepare refreshments and lunches for meetings as directed by Senior Managers.
- Receive, sort, and distribute or direct incoming mail/deliveries.
- Assist in preparing outgoing mail for distribution, including arranging deliveries.
- Filing, scanning, and copying of documents as directed.
- Maintain office IT and storage systems with assistance from the Group IT Department.
- Maintain documents, reports, and correspondence as directed by the General Manager.
- Perform work-related errands as requested by the General Manager.
- Monitor and maintain general office supplies.
- Ensure Health & Safety Audits are held and worked on if any improvement is advised.
- Ensure office areas are clean and tidy; healthy snacks are provided regularly.
- Arrange and collect couriers as required.
Experience and Competences:
- Previous office management and/or employee relations experience is essential.
- Valuable experience in travel management and work events planning.
- Collaborative, competent, engaging, proactive, and have a friendly/approachable demeanour.
- Business College training is an advantage.
- Competent computer skills including Word, Excel, and PowerPoint.
- Numerical and literacy skills.
- Excellent organisation and planning skills.
- Work management and prioritising.
- Excellent verbal and written communication.
- Ability to solve problems.
- Accuracy and attention to detail.
- Reliability and flexibility.
- Brand industry experience, but not essential.
- Flexible and with strong team spirit.
- Analytical thinking.
Office Manager & HR Support employer: Catenon
Contact Detail:
Catenon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager & HR Support
✨Tip Number 1
Familiarise yourself with the specific HR policies and procedures of the beauty industry. Understanding the nuances of employee relations in this sector will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the beauty industry, especially those in HR roles. Attend industry events or join relevant online forums to gain insights and potentially get referrals.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock calendar or travel itinerary for a hypothetical scenario related to the role. This shows initiative and gives you a practical example to discuss in interviews.
✨Tip Number 4
Research the company culture of the Global Beauty Group. Tailor your conversations during interviews to reflect how your values align with theirs, particularly in terms of employee engagement and team dynamics.
We think you need these skills to ace Office Manager & HR Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office management and HR support. Use keywords from the job description, such as 'employee relations', 'onboarding', and 'office management' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the company's needs. Mention specific experiences that demonstrate your ability to handle employee relations and manage office tasks effectively.
Showcase Soft Skills: In your application, emphasise your soft skills like communication, problem-solving, and teamwork. These are crucial for the role, especially when dealing with employee queries and fostering team engagement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Office Manager position.
How to prepare for a job interview at Catenon
✨Showcase Your HR Knowledge
Make sure to brush up on HR policies and procedures relevant to the role. Be prepared to discuss how you would handle employee relations issues, such as underperformance or conflict resolution, as these are key responsibilities of the position.
✨Demonstrate Office Management Skills
Highlight your previous experience in office management during the interview. Discuss specific examples of how you've successfully managed calendars, organised meetings, and maintained an efficient office environment.
✨Engage with Employee Engagement Ideas
Think of creative ways to foster team engagement and be ready to share your ideas. Mention any past experiences where you organised work socials or corporate events, as this will show your proactive approach to building a positive workplace culture.
✨Exhibit Strong Communication Skills
Since excellent verbal and written communication is crucial for this role, practice articulating your thoughts clearly. Be prepared to answer questions about how you would communicate with employees and managers effectively, especially regarding sensitive HR matters.
