At a Glance
- Tasks: Manage office operations and support HR functions while fostering a vibrant workplace culture.
- Company: Join a leading Global Beauty Group known for innovation and excellence in the beauty industry.
- Benefits: Enjoy a dynamic work environment with opportunities for social events and team engagement.
- Why this job: Be part of a supportive team, enhance your skills, and make a real impact in employee relations.
- Qualifications: Previous office management or HR experience is essential; strong organisational and communication skills required.
- Other info: Ideal for those who thrive in a collaborative and fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading Global Beauty Group is seeking an Employee Relations Advisor and Office Manager to be based in their offices in London. To act as an HR Advisor and also manage reception, diaries, travel, meetings and maintain an efficient office environment. Provide administrative and clerical support to General Manager and the HR team. To grow the business in line with Company Forecasting.
Responsibilities:
- HR Advisor:
- Facilitate onboarding and induction processes.
- Advise managers on handling underperformance or development issues.
- Manage disciplinary files and actions, resolve workplace-related conflicts, and investigate complaints.
- Monitor sick leave, maternity/paternity leave, and other absences.
- Support managers in managing long-term absence cases.
- Help implement and interpret HR policies and procedures.
- Ensure consistency and legal compliance in HR practices.
- Provide advice to employees on HR policies, procedures, and employment matters.
- Act as the first point of contact for employee queries.
- Organize work socials to foster team engagement building the professional networks within the different areas.
- Coordinate corporate events, such as Christmas Parties, team building activities, etc.
- Answer general calls and calls to General Manager, take and distribute messages.
- Maintain & co-ordinate Calendar of General Manager & Other Senior Managers.
- Co-ordinate and organise appointments and meetings as directed by General Manager.
- Arrange work events, take minutes at meetings as directed by GM.
- Organise travel & accommodation arrangements for staff as directed by Senior Managers.
- Greet visitors and direct them to the correct staff member.
- Prepare refreshments and lunches for meetings as directed by Senior Managers.
- Receive, sort and distribute or direct incoming mail/deliveries.
- Assist in preparing outgoing mail for distribution, including arranging deliveries.
- Filing, scanning and copying of documents as directed.
- Maintain office IT and storage systems with assistance from Group IT Dept.
- Maintain documents, reports and correspondence as directed by General Manager.
- Perform work related errands as requested by General Manager.
- Monitor and maintain general office supplies, ensure Health & Safety Audits are held and worked on if any improvement is advised.
- Ensure office areas are clean and tidy, healthy snacks are provided regularly.
- Arrange and collect couriers as required.
Experience and Competences:
- Previous office management and/or employee relations experience is essential.
- Valuable experience in travel management and work events planning.
- To be collaborative, competent, engaging, be pro-active, and have a friendly/approachable demeanour.
- Business College training is an advantage.
- Competent computer skills including Word, Excel & PowerPoint.
- Numerical and literacy skills.
- Excellent organisation and planning skills.
- Work management and prioritising.
- Excellent verbal and written communication.
- Ability to solve problems.
- Accuracy and attention to detail.
- Reliability and flexibility.
- Brand industry experience, but not essential.
- Flexible and with strong team spirit.
- Analytical thinking.
Office Manager & HR Support employer: Catenon
Contact Detail:
Catenon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager & HR Support
✨Tip Number 1
Network with professionals in the HR and office management fields. Attend industry events or join relevant online forums to connect with people who might have insights or even referrals for the position at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest HR policies and best practices, especially those related to employee relations. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your problem-solving skills and ability to handle workplace conflicts. Being able to articulate these situations clearly can set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by being proactive in your approach. For instance, if you know about upcoming events or meetings, suggest ideas on how to improve them during your interview to highlight your initiative and planning abilities.
We think you need these skills to ace Office Manager & HR Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office management and HR support. Use keywords from the job description, such as 'employee relations', 'onboarding', and 'office management' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the company's needs. Mention specific experiences that demonstrate your ability to handle employee relations and manage office tasks effectively.
Showcase Your Soft Skills: In your application, emphasise your soft skills like communication, problem-solving, and teamwork. These are crucial for the role, especially when dealing with employee queries and managing office dynamics.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Office Manager role.
How to prepare for a job interview at Catenon
✨Showcase Your HR Knowledge
Make sure to brush up on HR policies and procedures relevant to the role. Be prepared to discuss how you've handled employee relations issues in the past, as this will demonstrate your capability to advise managers effectively.
✨Demonstrate Organisational Skills
Since the role involves managing calendars and coordinating meetings, be ready to share examples of how you've successfully organised events or managed multiple tasks simultaneously. Highlight your attention to detail and ability to prioritise.
✨Engage with Employee Engagement Strategies
Think about ways you can foster team engagement and build professional networks. Be prepared to discuss any previous experiences you have in organising work socials or corporate events, as this will show your proactive approach.
✨Exhibit a Friendly Demeanour
As the first point of contact for employees and visitors, it's crucial to convey a friendly and approachable attitude. Practice your communication skills and think of ways to make a positive first impression during the interview.