Marketing assistant

• London Office (Primary / Operations):18–21 Lisle Street, London, WC2H 7BA
• Head Office:The Sphere, 110 Silvertown Way, London, England, E16 1EA

Company: Chain Cafe UK Ltd

Salary Range: £33,500 – £42,000 per annum (depending on experience)

Position Overview

We are seeking a motivated, detail-oriented, and creative Advertising & Marketing Assistant to join our fast-growing brand portfolio, which includes Chinese milk tea, light dining, coffee, and food retail businesses.

This role is London-based and involves working across both our Chinatown operational office and our Head Office, allowing the successful candidate to gain hands-on exposure to day-to-day store operations as well as central brand and marketing management.

The position is ideal for early-career professionals with a strong interest in marketing, digital media, and brand operations who are eager to understand both frontline execution and head-office strategy.

Key Responsibilities

1. Social Media Content Management

• Assist in managing social media platforms including TikTok, RED (Xiaohongshu), Instagram, and Facebook
• Create short-form videos, product photos, posters, and marketing materials
• Monitor trends and support initiatives to improve brand exposure and audience engagement

2. Marketing & Advertising Execution

• Support the execution of online and offline advertising campaigns
• Assist with writing advertising copy, promotional content, and campaign materials
• Support ad placements via Google Ads and Meta Ads platforms (training provided)

3. Brand & Event Support

• Assist in planning and promoting new product launches, themed campaigns, and brand collaborations
• Participate in on-site events and store-level marketing activities, including content capture (photos, videos, interviews)

4. Data Collection & Reporting

• Assist in collecting market data and customer feedback from both store-level and head-office channels
• Prepare basic marketing reports and performance summaries
• Work closely with design, photography, operations, and management teams across both office locations
• Support daily brand maintenance and marketing coordination tasks

Candidate Requirements

• Degree or background in Marketing, Advertising, Media, Communications, or related fields preferred
• 1–2 years of experience in marketing, advertising, social media, or brand support roles(Outstanding graduates will also be considered)
• Fluent in both English and Chinese (mandatory); ability to produce bilingual content is a strong advantage
• Familiar with TikTok, RED (Xiaohongshu), Instagram, and Facebook
• Basic experience with Canva or Adobe creative tools preferred
• Strong communication skills, creativity, and execution capability
• Proactive, highly organised, and able to manage multiple tasks in a fast-paced environment
• UK driving licence preferred (to support travel between locations if required)

Employment Package

• Employment Type: Full-time
• Contract Term: Long-term (permanent opportunity subject to performance)
• Work Locations: London (Chinatown Office & Head Office)
• Dynamic, creative team environment with strong learning and development opportunities
• Exposure to multi-brand marketing projects across food, beverage, and retail sectors

Job Types: Full-time, Fixed term contract, Temp to perm

Contract length: 36 months

Pay: £33,500.00-£42,000.00 per year

• Company events
• Company pension
• Employee stock ownership plan

Ability to commute/relocate:

• London E16 1EA: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor's (preferred)

Experience:

• 3years: 1 year (required)

Language:

Willingness to travel:

• 25% (preferred)

Work Location: Hybrid remote in London E16 1EA