Team Leader- Redthread, Birmingham

Job Description

The Team Leader has responsibility for the operational oversight of Redthread’s service in Birmingham, delivered across two hospital sites: Queen Elizabeth Hospital and Heartlands Hospital, with oversight of community work in the surrounding area. The role is part of the wider youth work team within Redthread with a primary focus on youth violence interventions in a health care setting. You will lead the Youth Violence Intervention Programme team at the hospital as well as the teams dedicated to Counselling services. The team supports young people aged 11-25 who present to hospital following an incident of violence or where there are concerns around exploitation or other vulnerabilities. You will have line management responsibility for the Youth Workers and Counsellor, ensuring the service runs effectively for young people and supporting them in hospital and post-discharge to ensure they have the support they need and want. Main duties include:

• To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings; manage their health, safety and wellbeing.
• To promote and embed Catch22’s vision and values in local service delivery.
• To ensure all service user information, interventions and other data as required by the contract are recorded on the relevant data management system in line with Catch22’s policy.
• To manage operational risk, health and safety, governance and safeguarding issues in line with Catch22 policies.
• Carry out regular case file audits as per the Audit Policy and Procedure.
• Be responsible for the allocation of referrals and ensure caseload management structures are in place.
• Adhere to reporting requirements, deadlines and requests, ensuring all required information is recorded accurately as instructed.
• Hold a small caseload of young people and support in hospital bedside work.

Qualifications

Essential

• Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience

Experience

Essential

• Significant experience of working with young people with challenging needs.
• Experience of inter-agency working; work within/in partnership with Children’s and Family Services, Youth Justice Services, Youth services.
• Experience of delivering training to young people/professionals.
• Experience working with young people in group and one-to-one settings.
• Knowledge of issues around risk and vulnerability amongst young people.
• An awareness of current issues relating to at-risk and vulnerable young people.
• Knowledge of engagement and intervention strategies.
• Knowledge of Children Act/LSCB Procedures and other relevant youth policies.
• Understanding and experience of performance management with regard to practice and target achievement.
• Experience of using recording and data collation systems.

Skills & Ability

• Clear risk assessment skills, particularly when working with young people with complex needs.
• Ability to work creatively within agreed management arrangements and maintain positive relationships with key partner agencies.
• Ability to manage conflict and negotiation skills.
• Experience and skills to lead a team, setting objectives and priorities, monitoring performance against agreed targets.
• Reviewing skills in enabling staff to reach full potential and achieve targets through individual supervision, annual appraisal and learning development programmes.
• The ability to contribute to ongoing service evaluation and review.
• Communicate well in a range of settings, with different people.
• Good organisational skills (for self and others).
• To be able to use a range of leadership styles as appropriate.
• Work effectively in a team; manage conflicting demands; adopt a flexible approach to all aspects of work.
• Problem solving and a “can do” attitude.
• Basic ICT skills.
• Excellent verbal and written communication skills.
• Attention to detail.
• Understanding of spreadsheets, importance of monitoring and general knowledge of finance.

Additional Information

Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more.

When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed.

• Contract: Permanent
• Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working and shift patterns covering hours of 9am – 9pm.
• Salary: £36,000
• Location: Queen Elizabeth Hospital and Heartlands Hospital, Birmingham
• Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas.
• To Apply: Please provide your CV and cover letter, along with the screening questions to express your interest in this opportunity. Applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role to be considered.
• Closing date: Applications will close at 10am on Tuesday, 10th February 2026. We reserve the right to close early if we receive a high number of applications.
• Interviews: First round online interview will be held on Thursday, 19th February 2026 (online).
• AI-generated applications: Not acceptable; tools may be used to identify non-genuine responses.
• Missing Links: Some job aggregators do not allow hyperlinks in advertisements; apply to view links contained within our ATS.

Equality, diversity and inclusion: At Catch22 we value equality, diversity and inclusion and are committed to equality of opportunity in all aspects of employment and service delivery.

Safeguarding: Catch22 is committed to rigorous safeguarding and safer recruitment practices; all individuals will be checked. We may conduct an online search as part of due diligence checks.