Service Coordinator

Service Coordinator

Liverpool Full-Time 25000 - 36000 £ / year (est.) No home office possible
C

At a Glance

  • Tasks: Lead a team supporting young people at risk of exploitation and missing from home.
  • Company: Join Catch22, a progressive employer dedicated to social welfare and community support.
  • Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for professional development.
  • Why this job: Make a real impact in young people's lives while building valuable networks in the sector.
  • Qualifications: Relevant qualification in youth work or social care, plus management experience required.
  • Other info: Role based in Knowsley or St. Helens with travel; early applications encouraged.

The predicted salary is between 25000 - 36000 £ per year.

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children\’s social care, family support, social action, and getting people into work.

Our Pan Merseyside Child Exploitation and Missing from Home services identify reasons for young people running away and provide support. Our services also prevent or stop child exploitation, raise awareness amongst young people, and provide training for professionals, parents, and carers.

Job Description

As a Service Coordinator, you will oversee the work of a small team of Caseworkers, ensuring they provide first-class support to young people who are at risk of child exploitation or who have been missing from home. You will assist the Service Manager in establishing strategic links with key partners and stakeholders to promote and enhance the service.

We are co-located within a multi-agency team tackling missing and child exploitation, offering a great opportunity to develop your networks and expertise within the sector.

The cases we work on are complex and challenging, but they make a difference in the lives of those accessing our services. We have completed over 1500 return home interviews, helping to prevent further missing episodes, and supported over 130 young people through tailored direct work.

Click here to view the full Job Description

Qualifications

We are looking for someone with the following skills, qualifications, and experience:

  • Relevant professional qualification in youth/community work, social care, health, or education.
  • Ability to manage across a wide geographical area, ensuring preventative and reactive services are provided to children and young people at risk.
  • Management experience.
  • Experience working directly with young people presenting with complex needs.
  • Experience in managing casework, including assessment, action planning, and reviews.
  • Ability to engage and work in partnership with external agencies to achieve outcomes.
  • A full driving license and access to own vehicle with business use.

Additional Information

Salary: £31,980

Contract: Permanent

Location: This role can be based in Knowsley or St. Helens, with regular travel across the region.

Working arrangements: Typical hours are Mon-Fri, 9-5, with occasional evening and weekend work.

This role is subject to an enhanced DBS check.

See the benefits of working for Catch22 here.

Interviews will be arranged as suitable candidates are identified; early application is advised.

At Catch22, we value equality, diversity, and inclusion. We are committed to equal opportunity and work daily to deliver our vision of a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to safeguarding and safer recruitment practices, ensuring all individuals are properly checked.

If you are care experienced or a care leaver, Catch22 offers a mentor to assist with your application. Contact cath.forshaw@catch-22.org.uk for more information. This information will not be shared with the recruitment team. For more about the Propel Programme, see here and watch the animation here.

#J-18808-Ljbffr

Service Coordinator employer: Catch22

At Catch22, we pride ourselves on being a modern and progressive employer dedicated to making a meaningful impact in the lives of young people. Our collaborative work culture fosters professional growth and development, with opportunities to engage with key partners in the social welfare sector. Located in Knowsley or St. Helens, our team enjoys a supportive environment that values diversity and inclusion, ensuring that every employee can thrive while contributing to vital community services.
C

Contact Detail:

Catch22 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Coordinator

✨Tip Number 1

Familiarise yourself with the specific challenges faced by young people at risk of exploitation. Understanding these issues will help you demonstrate your commitment and knowledge during interviews.

✨Tip Number 2

Network with professionals in the social care sector, especially those involved in youth work or child protection. Building connections can provide valuable insights and potentially lead to referrals for the role.

✨Tip Number 3

Highlight any relevant management experience you have, particularly in overseeing teams or projects. Be prepared to discuss how you've successfully led teams in challenging environments.

✨Tip Number 4

Research Catch22's values and recent initiatives. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits their culture.

We think you need these skills to ace Service Coordinator

Management Experience
Casework Management
Assessment and Action Planning
Experience with Complex Needs
Partnership Engagement
Communication Skills
Networking Skills
Problem-Solving Skills
Knowledge of Child Exploitation Issues
Understanding of Safeguarding Practices
Ability to Work Across Geographical Areas
Driving License and Vehicle Access
Team Leadership
Adaptability to Changing Situations

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Service Coordinator position. Tailor your application to highlight how your skills and experiences align with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise your management experience and any direct work with young people, especially those with complex needs. Use specific examples to demonstrate your ability to manage casework and engage with external agencies.

Showcase Your Qualifications: Make sure to mention your relevant professional qualifications in youth/community work, social care, health, or education. This will help establish your credibility and suitability for the role.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for supporting young people at risk. Discuss why you want to work for Catch22 and how you can contribute to their mission.

How to prepare for a job interview at Catch22

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Service Coordinator. Be prepared to discuss how your experience aligns with overseeing a team and supporting young people at risk.

✨Showcase Your Management Experience

Highlight your management experience during the interview. Discuss specific examples where you've successfully led a team, managed casework, or worked with external agencies to achieve positive outcomes.

✨Demonstrate Your Passion for Social Welfare

Express your commitment to social welfare and working with vulnerable young people. Share any relevant experiences that showcase your dedication to making a difference in their lives.

✨Prepare Questions for the Interviewers

Have a list of thoughtful questions ready to ask the interviewers. This shows your interest in the role and helps you understand more about the team's dynamics and the challenges they face.

Service Coordinator
Catch22
C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>