Business Support Administrator in Maidstone

To provide day to day administrative support that will ensure an effective and professional service is delivered across the College Provision. The administrator will be the first point of contact for many visitors and callers to the College, so therefore will be important in the promotion and friendly welcome to students and public alike.

Main Duties and Responsibilities:

• Act as first point of contact for general parent / pupil / visitor enquiries, responding within standard procedures or referring the enquiry to an appropriate destination.
• Contribute to the smooth running of the college’s reception, postal, telephones, stationery and hospitality facilities.
• Produce routine documentation / correspondence against a broad framework provided by the teaching staff.
• Apply a wide range of standard processes and procedures under supervision.
• Work co-operatively with others towards shared goals.
• Support the induction of new members of the team and contribute to the development of others within the team through sharing knowledge.
• Support the College’s data management systems (PICS).
• Input and extract staff / pupil information using manual and computer-based systems, including medical information.
• Attendance / Registration input into (PICS).
• Provisioning Input Exclusions date Reports – Printing and sending out Attendance Certificates.
• Ensure all display boards in the College are relevant and carry up to date information and change if required.
• Manage the booking process for external companies to Hire Centre Facilities and handover to Admin for booking completion.
• Ensure all provisions required for conferences are in place and be responsible for conference set up prior to and during the booking.
• Observe confidentiality at all times.

Qualifications:

• GCSE or equivalent English and Maths (Grade 4 / C or above) Desired.

Experience:

• Sound practical knowledge of common ICT software packages, especially MS Office (Word, Excel, PowerPoint, Outlook, etc.).
• Proven ability to communicate effectively at all levels and build sound relationships.
• Experience of creating, monitoring and collating data from Excel spreadsheets.
• Able to draft own correspondence and proofread.
• Able to develop and follow administration & finance procedures.
• Ability to take minutes.

Additional Information:

• We are looking to appoint as quickly as possible and will close this job off to new applicants when we have enough suitable candidates to interview. We therefore encourage candidates to apply as soon as possible.
• This role is subject to an enhanced DBS check.
• At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services.
• Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
• Please note, we will conduct an online search as part of our due diligence checks for successful candidate(s).
• Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage.