Case Worker - Mental Health (London)

Case Worker - Mental Health (London)

London Full-Time 30000 - 30000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide tailored support to young people facing mental health challenges and work in a multi-agency team.
  • Company: Catch22, a charity focused on improving lives and empowering communities.
  • Benefits: Competitive salary, hybrid working options, and opportunities for professional growth.
  • Other info: Join a diverse team committed to equality and inclusion.
  • Why this job: Make a real difference in the lives of young people while developing your skills.
  • Qualifications: Experience with vulnerable youth and strong communication skills required.

The predicted salary is between 30000 - 30000 £ per year.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'. We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help.

Young People and Families

Our Young People and Families hub works with those in trouble, providing early intervention, targeted, and specialist support services to those in crisis, leaving care, missing from home, or with substance misuse or mental health problems. Services support people no matter what their situation – and have demonstrated a high success rate.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in London, the West Midlands, Merseyside, and Greater Manchester.

Job Description

The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded service.

This role requires access to a car, and a full current driving licence.

About You

  • Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
  • Honest and reliable, with a creative and flexible approach to all aspects of work.
  • Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
  • Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
  • Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
  • Experience of using recording and data collation systems.

Main Duties and Accountabilities

  • Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
  • Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
  • Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
  • Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.

Qualifications

  • Good ICT skills, with experience of using data recording and data collation systems.
  • Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting.
  • Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
  • Knowledge of issues around risk and vulnerability amongst young people.
  • Desirable: Relevant qualification in a relevant discipline e.g., Youth and Community, Psychology, health/social care studies.

Additional Information

  • Salary: £28,000 - £30,000 per annum
  • Hours of work: Full time, 37 hours per week
  • Contract: Permanent
  • Flexibility: Hybrid working arrangements available where service delivery allows.

This post will require regional travel across the area, and the occasional evening and weekend working. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. Please note, we will conduct an online search as part of our due diligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.

Catch22’s Commitment to Ban the Box: Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage.

Case Worker - Mental Health (London) employer: Catch22

Catch22 is an exceptional employer that prioritises the empowerment of individuals facing employment barriers through innovative training programmes. With a strong commitment to inclusivity, our supportive work culture fosters professional growth and development, complemented by generous benefits such as 28 days of annual leave and pension contributions. Join us in Park Central, where your passion for making a difference can thrive in a collaborative and rewarding environment.

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Contact Details:

Catch22 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Case Worker - Mental Health (London)

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Catch22.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Catch22!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Catch22, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Catch22 or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Case Worker - Mental Health (London)

Problem-Solving Skills
Communication Skills
Adaptability
Compassion
Flexibility
Organizational Skills
Teamwork

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Catch22:Before hitting send, make sure to tailor your application specifically to Catch22! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Catch22

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.