Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support victims and witnesses of crime with emotional and practical assistance.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful change.
- Why this job: Make a real impact by helping those in need and building trust.
- Qualifications: Strong communication skills and a passion for supporting others.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
As a Triage Caseworker, you will be offering support to all victims and witnesses of crime that are referred into the service (this includes self-referrals). You will provide victims and witnesses with information about the service, and provide one-off support (emotional and/or practical). You will build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust. You will work collaboratively with a wide range of agencies to ensure that there is a robust referral pathway in place. You will inform, consult and empower victims to feel supported and informed about their support journey. You will be a passionate and experienced Caseworker who shows an understanding and commitment to the needs of victims and witnesses and how the Victim Service can effectively address those needs.
Your main accountabilities will include:
- To provide a service to all victims and witnesses as appropriate.
- To manage a caseload of referred victims and witnesses.
- To access and guide victims and witnesses through administrative information and advice packages including the use of a web-based information tool to inform victims at each stage.
- To work as part of a Victim Service team to ensure the delivery of high-quality restorative justice.
- To provide information and explain the process and principles of restorative justice to identifiable victims of crime and offenders in the community and in custody.
- To have a broad and competent understanding of criminal justice processes including the ability to advise and guide victims in such matters including victim witness statements, court proceedings and wider criminal justice system procedures.
Good will look like the following:
- A confident, professional, and creative individual with a ‘can-do’ approach.
- Responsive to pressure and change – flexible and adaptable to sustain performance.
- Ability to build and manage relationships, share knowledge and skills to deliver shared goals.
- Working collaboratively across the whole of Catch22 to ensure we make best use of our wealth of skills and experience.
- Excellent communication skills with the ability to influence key stakeholders and retain confidentiality at all times.
Triage Caseworker in Leicester employer: Catch22
Contact Detail:
Catch22 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Triage Caseworker in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the field of victim support and criminal justice. Attend events, join online forums, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the Triage Caseworker role, be ready to explain why you’re passionate about supporting victims and witnesses. Share your experiences and how they align with the job description – make it personal!
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply – follow up! Send a quick email to express your enthusiasm for the role. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Stay informed! Keep up with the latest trends and changes in the criminal justice system. This knowledge will not only help you in interviews but also show your commitment to the role and the needs of victims and witnesses.
We think you need these skills to ace Triage Caseworker in Leicester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting victims and witnesses shine through. We want to see your commitment to making a difference, so share any relevant experiences that highlight your dedication to this important work.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Triage Caseworker role. Use keywords from the job description to demonstrate how your skills and experiences align with what we’re looking for.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your ideas effectively, so we can quickly see why you’d be a great fit.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Catch22
✨Know Your Stuff
Familiarise yourself with the role of a Triage Caseworker and the specific needs of victims and witnesses. Understand the criminal justice processes and restorative justice principles, as this will help you answer questions confidently and demonstrate your commitment to supporting those in need.
✨Show Empathy and Understanding
During the interview, convey your passion for helping victims and witnesses. Share personal experiences or examples that highlight your ability to build trust and rapport. This will show that you genuinely care about the role and the people you'll be supporting.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of examples from your past where you've successfully managed similar challenges, and be ready to discuss how you would approach various scenarios as a Triage Caseworker.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the team dynamics, the support available for caseworkers, or how success is measured in the role. This shows your interest in the position and helps you gauge if it's the right fit for you.