At a Glance
- Tasks: Manage helpdesk requests, schedule teams, and track job progress.
- Company: Join a dynamic facilities management team with a focus on collaboration.
- Benefits: Enjoy 33 days holiday, training opportunities, and subsidised gym membership.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Be the go-to person for support and make a real difference in operations.
- Qualifications: Experience in helpdesk roles and strong organisational skills required.
The predicted salary is between 25000 - 32000 £ per year.
Responsibilities:
- Manage helpdesk inbox and calls, logging requests accurately on CAFM.
- Schedule engineers, contractors, and service teams.
- Track job progress, update records, and produce reports.
- Raise purchase orders, manage invoices, and support quotations.
- Support compliance reporting (PPMs) and contractor administration.
Qualifications:
- Previous experience in a helpdesk or FM coordination role.
- Strong organisational and communication skills.
- Confident IT user (CAFM systems, MS Office).
- Proactive, reliable, and customer-focused.
Benefits:
- 33 days holiday, EAP, and reward schemes.
- Training and development opportunities.
- Subsidised gym membership and additional benefits.
Facilities Helpdesk Coordinator in City of Westminster employer: Catch22
As a Facilities Helpdesk Coordinator, you will thrive in a dynamic work environment that prioritises employee well-being and professional growth. With 33 days of holiday, comprehensive training opportunities, and a supportive culture that values proactive and customer-focused individuals, our company stands out as an excellent employer. Located in a vibrant area, we offer unique benefits such as subsidised gym memberships and various reward schemes, making it a truly rewarding place to build your career.
We think you need these skills to ace Facilities Helpdesk Coordinator in City of Westminster
Helpdesk Management
CAFM Systems
Scheduling
Job Tracking
Report Production
Purchase Order Management
Invoice Management
