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- Tasks: Support young people facing challenges, ensuring their safety and well-being.
- Company: Catch22 is dedicated to improving lives and creating a supportive community for all.
- Benefits: Enjoy hybrid working options, competitive salary, and a chance to make a real impact.
- Why this job: Join a passionate team making a difference in the lives of vulnerable young people.
- Qualifications: Experience with young people and strong communication skills are essential.
- Other info: Flexible hours and on-call duties required; travel across regions involved.
The predicted salary is between 24000 - 32000 £ per year.
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help.
Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.
The role of Case Worker - County Lines is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support and Rescue Service.
About You
- Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
- Honest and reliable, with a creative and flexible approach to all aspects of work.
- Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
- Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
- Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
- Experience of using recording and data collation systems.
Main Duties and Accountabilities
- Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
- Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
- Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
- Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.
- Promoting the continued joint work of the service, and other partners, acting as a sub-regional or district single point of contact, where required.
Qualifications
- Experience of working with young people (18-25) and their families, identified as vulnerable or having complex needs, preferably in a community setting.
- Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
- Knowledge of issues around risk and vulnerability amongst young people.
- Good ICT skills, with experience of using data recording and data collation systems.
Additional Information
- Closing date: Wednesday 11th of June at 1630
- Salary: £28,000 per annum
- Hours of work: Full time, 37 hours per week
- Contract: Permanent
- Flexibility: Hybrid working arrangements available where service delivery allows
- This role requires access to a car, and a full manual driving licence.
- This post will involve travel across the regional area, and occasional evening and weekend working.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
Case Worker - County Lines employer: Catch22
Contact Detail:
Catch22 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Worker - County Lines
✨Tip Number 1
Familiarise yourself with the specific challenges faced by young people involved in County Lines. Understanding their vulnerabilities and the complexities of their situations will help you demonstrate your empathy and insight during interviews.
✨Tip Number 2
Network with professionals already working in youth services or similar roles. Engaging with them can provide valuable insights into the role and may even lead to referrals or recommendations when applying.
✨Tip Number 3
Prepare to discuss your experience with inter-agency collaboration. Highlight any past roles where you've worked alongside other organisations, as this is crucial for the Case Worker position.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've managed conflicting demands in previous roles. This will illustrate your ability to adapt and respond effectively to the needs of young people.
We think you need these skills to ace Case Worker - County Lines
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Case Worker - County Lines position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Experience: Emphasise any previous experience working with young people, particularly those with complex needs. Include specific examples of how you've provided support or interventions in similar settings, as this will demonstrate your suitability for the role.
Showcase Communication Skills: Since the role requires strong verbal and written communication skills, provide examples of how you've effectively communicated with young people and partner agencies in the past. This could include training sessions you've delivered or successful collaborations you've been part of.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this role. Use keywords from the job description and ensure that your documents reflect your understanding of the organisation's mission and values, particularly their commitment to supporting vulnerable young people.
How to prepare for a job interview at Catch22
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Case Worker in the County Lines Support Service. Be prepared to discuss how your skills and experiences align with the specific needs of the role.
✨Showcase Your Communication Skills
Since the role requires strong verbal and written communication skills, think of examples from your past experiences where you effectively communicated with young people or partner agencies. Highlight your ability to build relationships and work collaboratively.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've had to manage conflicting demands or adapt your approach to meet individual needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Familiarise Yourself with Safeguarding Practices
Given the nature of the role, it's crucial to have a good understanding of safeguarding procedures. Be ready to talk about your knowledge of risk assessments and how you would handle safeguarding concerns, ensuring the safety of young people.
