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For Companies At a Glance
- Tasks: Support users in finance, sales, and manufacturing with JD Edwards E1 systems.
- Company: Catch Resource Management provides top-notch ERP resources and support.
- Benefits: Enjoy remote or hybrid work options and a dynamic team environment.
- Why this job: Join a collaborative team and make a real impact on business operations.
- Qualifications: Experience with JD Edwards E1 and strong analytical skills are essential.
- Other info: This is a fixed-term contract role with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
JD Edwards E1 Technical Support Specialist – Our end-user client is looking for a JD Edwards E1 Technical Support Specialist to join their IT team on an initial fixed-term contract. This role focuses on ensuring the stability, coordination, and smooth operation of Oracle JD Edwards EnterpriseOne 9.2 integrations and other connected business systems.
Key Responsibilities
- Provide day-to-day support to users across finance, sales order processing, manufacturing, and reporting.
- Act as a key link between IT and other departments, translating business objectives into clear system requirements.
- Manage and resolve application issues, working with internal IT teams, third parties, and business stakeholders.
- Oversee integrations and interfaces between JDE and other business systems (WMS, HR/Payroll, EDI, manufacturing planning).
- Monitor system reliability, proactively addressing issues to minimise downtime.
- Support the delivery of small-scale IT projects and application changes, ensuring solutions meet business requirements.
- Review and approve SQL data corrections to maintain data integrity and compliance.
- Contribute to transformation initiatives, ensuring stability of legacy applications during the transition period.
Key Skills and Experience
- Strong understanding of JD Edwards EnterpriseOne (9.2), ideally with experience across finance, sales, and manufacturing modules.
- Proven application support background, ideally in FMCG or other fast-paced industries.
- Ability to review SQL scripts and ensure data integrity.
- Strong analytical and problem-solving skills, with excellent communication to bridge technical and non-technical teams.
- Experience supporting end-to-end business processes and working in collaborative, cross-functional environments.
- Flexible, proactive, and able to manage multiple priorities in a dynamic setting.
Location
Remote/ Hybrid
Eligibility
Candidates must be eligible to work in this country.
About Catch Resource Management
Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors.
Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills.
Application notes
If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: www.catchgroup.com.
Additional Details
- Seniority level: Associate
- Employment type: Contract
- Job function: Finance, Information Technology, and Consulting
- Industries: IT System Training and Support, IT System Operations and Maintenance, and IT System Testing and Evaluation
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JD Edwards E1 Technical Support Specialist employer: Catch Resource Management
Contact Detail:
Catch Resource Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land JD Edwards E1 Technical Support Specialist
✨Tip Number 1
Familiarise yourself with JD Edwards EnterpriseOne 9.2, especially the finance, sales, and manufacturing modules. This will not only boost your confidence during interviews but also help you speak the same language as the hiring team.
✨Tip Number 2
Network with professionals in the JD Edwards community. Join relevant forums or LinkedIn groups where you can connect with current users and experts. This could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've resolved application issues in the past. Highlight your analytical and problem-solving skills, as these are crucial for the role and will demonstrate your hands-on experience.
✨Tip Number 4
Show your understanding of cross-functional collaboration by preparing to discuss how you've worked with different departments in previous roles. This will illustrate your ability to bridge the gap between technical and non-technical teams.
We think you need these skills to ace JD Edwards E1 Technical Support Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the JD Edwards E1 Technical Support Specialist position. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with JD Edwards EnterpriseOne, particularly in finance, sales, and manufacturing modules. Provide specific examples of how you've supported end-to-end business processes in previous roles.
Showcase Problem-Solving Skills: Demonstrate your analytical and problem-solving abilities in your application. Mention instances where you've successfully resolved application issues or improved system reliability, as this is crucial for the role.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing, such as 'SQL data corrections' and 'cross-functional environments', to ensure your application stands out.
How to prepare for a job interview at Catch Resource Management
✨Know Your JD Edwards Inside Out
Make sure you have a solid understanding of JD Edwards EnterpriseOne 9.2, especially the finance, sales, and manufacturing modules. Brush up on any recent updates or features that may be relevant to the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved application issues. Highlight your analytical skills and how you've bridged the gap between technical and non-technical teams in past roles.
✨Showcase Your Communication Skills
As this role involves acting as a key link between IT and other departments, practice articulating complex technical concepts in simple terms. Be ready to explain how you've effectively communicated with various stakeholders in previous positions.
✨Be Ready for SQL Discussions
Since reviewing SQL scripts is part of the job, brush up on your SQL knowledge. Be prepared to discuss how you've ensured data integrity in past projects and any experience you have with data corrections.
