At a Glance
- Tasks: Support IT infrastructure and provide user support in a dynamic environment.
- Company: Join a forward-thinking company focused on IT and security.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with excellent career advancement potential.
- Why this job: Be part of a team that embraces new technologies and makes a real impact.
- Qualifications: 4-5 years in IT support with strong communication and troubleshooting skills.
The predicted salary is between 40000 - 45000 £ per year.
Our client is looking to bring on an IT Support Specialist on an initial 3-month contract to support the IT and security infrastructure. This will be a hands-on, hybrid working role with office visits 2/3 times a week in London. It is ideal for someone who is organised, a natural communicator and enthusiastic about IT and AI tools.
Key Skills & Experience
- Experience supporting business-critical IT operations and external technology partners
- Strong stakeholder management and communication across multiple teams
- Confident troubleshooting Microsoft-based environments and day-to-day technology issues
- Highly organised with the ability to manage multiple priorities and see tasks through to completion
- Self-starter who enjoys improving processes, embracing new technologies, and working in evolving environments
- Minimum 4-5 years in IT Support & Coordination
- Exposure to business-critical technology platforms and support processes
- Experience working across complex organisational structures
- Understanding of user access, endpoint management, and operational IT controls
- Comfortable working with a range of business applications and technology systems
- Experience operating within dynamic, fast-paced business environments
Responsibilities
- Managing relationships with external IT providers
- Providing user support and technology coordination
- Supporting multiple business units across the group
- Driving service performance and operational improvements
- Assisting with security and IT governance activities
Location: Hybrid – London/Remote. Candidates must be eligible to work in this country.
IT Support Specialist employer: Catch Resource Management
Our company is an exceptional employer, offering a dynamic hybrid working environment in London that fosters collaboration and innovation. We prioritise employee growth through continuous learning opportunities and a supportive culture that values communication and teamwork. With a focus on cutting-edge technology and a commitment to improving processes, we empower our IT Support Specialists to thrive in their roles while making a meaningful impact on our operations.
