Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and enhance Dynamics 365 CE systems through process improvements and new functionalities.
- Company: Catch Resource Management connects top talent with leading ERP solutions like Dynamics 365.
- Benefits: Enjoy remote work flexibility with occasional on-site workshops in South England.
- Why this job: Join a dynamic team, make impactful changes, and grow your skills in a supportive environment.
- Qualifications: Experience with CRM, Microsoft Dynamics, and strong communication skills are essential.
- Other info: Initial 3-month contract with potential for extension; must be eligible to work in the UK.
The predicted salary is between 36000 - 54000 £ per year.
Our client is looking to appoint a contract D365 CE Business Analyst to support an internal project focused on enhancing an existing Dynamics CE system, including process improvements and the addition of new functionality to a currently minimal setup. The ideal candidate will have a strong background of experience with the sales module within CE.
This will be a remote-based contract but there will be occasional time on site required in the South of England to deliver workshops. This is an initial 3-month contract with a strong likelihood of extension.
Key Skills & Experience:- Previous experience as a Business Analyst with CRM and Microsoft Dynamics
- CRM Business Analyst experience
- Strong experience with the Sales module within Dynamics CE
- Technical document writing for CRM requirements/specification
- Experience in UAT
- Demonstrated flexibility and a proactive mindset to readily engage in other activities as desired to enhance team objectives and overall organizational success
- Excellent communication skills
- Flexibility and ability to communicate with stakeholders
- Elicit explicit and clear requirements from business stakeholders
- Work closely with business and IT stakeholders to elicit business requirements and draft agile epics and stories
- Build prototypes and proof of concepts for business requirements and translate them into effective operational solutions
- Develop and document detailed business process models, including "as-is" and "to-be" states, to guide system enhancements and drive process improvements
- Identify gaps in requirements and follow up with stakeholders to resolve gaps, communicating requirements clearly using a variety of formats (e.g., user stories, acceptance criteria, functional)
- Develop technical, functional, and strategic artefacts such as solution diagrams, business requirements, and business cases to support delivery of the projects across the SDLC
- Lead/facilitate planning events to elaborate, define accurate acceptance, prioritise, size, and schedule stories into sprints
- Participate in the testing and validation of system enhancements and upgrades, ensuring they meet business requirements and adhere to established quality standards
- Write non-ambiguous business requirements/user stories and the corresponding technical requirements/user stories and get sign off from business stakeholders
- Prepare business and functional requirements documents and all other required documentation as necessary
- Research, analyse, model, and organise information for developing requirements
- Facilitate requirements validation sessions and present findings to management and other stakeholders
- Manage the roadmap and sprint reports by keeping epics and stories correctly tagged and status up to date
- Compose user stories featuring well-defined acceptance criteria that will build the framework upon which software development decisions are based
- Record ongoing changes to the user stories as they are being analysed, designed, and implemented during the sprints
- Develop an in-depth understanding of customer requirements to create complex business flow diagrams
- Participate in and be comfortable facilitating diagramming, modelling, prototyping, and backlog management efforts
- Facilitate timeline estimate conversations and schedule ad-hoc meetings as required
- Partner with technical leads and fellow product owners within the work stream for understanding the business need
- Develop and maintain effective and collaborative relationships
- Prepare and manage product backlog in Dev Ops to ensure the backlog is up-to-date and user stories are elaborated on before planning events
Location: Hybrid, South England
Candidates must be eligible to work in this country.
Dynamics 365 CE Business Analyst employer: Catch Resource Management
Contact Detail:
Catch Resource Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 CE Business Analyst
✨Tip Number 1
Familiarise yourself with the specific functionalities of the Sales module within Dynamics 365 CE. Understanding its features and how they can be leveraged for process improvements will give you an edge during discussions with stakeholders.
✨Tip Number 2
Engage in networking with professionals who are currently working as Business Analysts in Dynamics 365 CE. This can provide you with insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with UAT (User Acceptance Testing) in detail. Be ready to share examples of how you've successfully validated system enhancements and ensured they meet business requirements.
✨Tip Number 4
Showcase your ability to communicate effectively with both technical and non-technical stakeholders. Practice explaining complex concepts in simple terms, as this skill is crucial for a Business Analyst role.
We think you need these skills to ace Dynamics 365 CE Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 CE, particularly the sales module. Use specific examples of past projects where you successfully implemented or improved CRM systems.
Craft a Compelling Cover Letter: In your cover letter, emphasise your analytical skills and experience in eliciting business requirements. Mention your ability to communicate effectively with stakeholders and how you've contributed to process improvements in previous roles.
Showcase Relevant Skills: Clearly list your technical skills related to Dynamics 365 CE, including any experience with UAT, technical document writing, and agile methodologies. This will help demonstrate your fit for the role.
Prepare for Potential Questions: Anticipate questions related to your experience with business analysis and CRM systems. Be ready to discuss specific challenges you've faced and how you overcame them, as well as your approach to stakeholder engagement.
How to prepare for a job interview at Catch Resource Management
✨Showcase Your CRM Expertise
Make sure to highlight your previous experience with Dynamics 365 CE, especially the sales module. Be prepared to discuss specific projects where you successfully implemented or improved CRM processes.
✨Prepare for Requirement Elicitation
Since the role involves eliciting clear requirements from stakeholders, practice articulating how you gather and document business needs. Use examples from your past work to demonstrate your approach.
✨Demonstrate Communication Skills
Excellent communication is key for this position. Prepare to showcase how you've effectively communicated with both technical and non-technical stakeholders in previous roles, perhaps through role-playing scenarios.
✨Familiarise Yourself with Agile Methodologies
As the role involves drafting agile epics and stories, brush up on agile principles and be ready to discuss how you've applied them in your previous projects. This will show your adaptability and understanding of the development process.
