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- Tasks: Lead the design and integration of Microsoft Dynamics 365 solutions for clients.
- Company: Catch Resource Management, a top provider of ERP resources.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact by driving customer success with innovative Microsoft solutions.
- Qualifications: Proven experience in D365 CE architecture and client engagement.
- Other info: Join a dynamic team with a focus on collaboration and efficiency.
The predicted salary is between 60000 - 84000 £ per year.
We are looking for a D365 CE Solution Architect to lead functional solution design and integration design across client delivery projects. This is a senior, client-facing role focused on Microsoft Dynamics 365 Customer Engagement and wider Microsoft AI Business Solutions, including Customer Insights, Contact Centre and Power Platform. The role will also take ownership of solution design on sales pursuits, support scope management during delivery, and help ensure successful outcomes across multiple projects while meeting expectations at Senior Manager grade.
Key Skills & Experience:
- Proven D365 CE Solution Architecture experience in client-facing environments
- Experience working with one or more structured architecture frameworks
- Experience leading and overseeing both waterfall and agile delivery teams
- Experience documenting, proposing and presenting solution options (HLD / LLD)
- Experience working with technical delivery teams, including nearshore and offshore teams
- Experience in bid preparation and presentations, including system demonstrations
- Experience modelling delivery estimates / budgets and supporting commercial delivery decisions
- One or more relevant expert-level Microsoft certifications
Responsibilities:
- Lead cross-functional teams in client-facing delivery roles
- Provide oversight across multiple projects simultaneously to support client success
- Engage senior client stakeholders to drive customer outcomes and challenge existing approaches
- Model commercial delivery approaches to support accurate estimation and budgeting while remaining competitive
- Lead the creation of reusable assets to improve delivery efficiency and go-to-market offerings
- Define architecture requirements based on client needs
- Build solution architecture for Microsoft AI Business Solutions, including Dynamics 365 Customer Engagement, Customer Insights, Contact Centre and wider Power Platform
- Document, propose and discuss solution options as part of programme teams (high-level design / low-level design)
- Contribute to successful project outcomes through collaboration with wider team members
- Work closely with technical development teams, including nearshore and offshore capability
Location: Hybrid – Birmingham
Candidates must have the right to work in this country.
CE Solution Architect in Birmingham employer: Catch Resource Management
Contact Detail:
Catch Resource Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CE Solution Architect in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft Dynamics 365. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your D365 CE projects. When you get the chance to meet potential employers, having tangible examples of your work can really set you apart.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to solution architecture and client engagement. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Keep an eye on our listings and make sure your application stands out!
We think you need these skills to ace CE Solution Architect in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with D365 CE and any relevant Microsoft certifications. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the CE Solution Architect role. Share specific examples of your past projects and how they relate to what we do at StudySmarter.
Showcase Your Client Engagement Skills: Since this is a client-facing role, make sure to highlight your experience in engaging with senior stakeholders. We love to see how you’ve driven customer outcomes in previous positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Catch Resource Management
✨Know Your D365 Inside Out
Make sure you have a solid understanding of Dynamics 365 Customer Engagement and related Microsoft AI Business Solutions. Brush up on your knowledge of Customer Insights, Contact Centre, and Power Platform, as these will likely come up in conversation.
✨Prepare for Solution Design Discussions
Be ready to discuss high-level and low-level design options. Think about how you would document and present these solutions, as well as any past experiences where you've successfully led similar discussions with clients.
✨Showcase Your Leadership Skills
Since this role involves leading cross-functional teams, prepare examples that demonstrate your leadership experience in both agile and waterfall environments. Highlight how you've managed multiple projects and engaged senior stakeholders.
✨Practice Your Bid Presentation Skills
Given the importance of bid preparation and system demonstrations, rehearse how you would present a solution to a potential client. Focus on clarity, confidence, and how you can model commercial delivery approaches effectively.