ERP/NetSuite Support Consultant in London

ERP/NetSuite Support Consultant in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and troubleshoot ERP systems while developing your skills in NetSuite.
  • Company: Join a forward-thinking organisation with a focus on career growth.
  • Benefits: Hybrid work model, structured training, and excellent career progression opportunities.
  • Why this job: Kickstart your career in ERP support and become a NetSuite specialist.
  • Qualifications: 2+ years in ERP support; no prior NetSuite experience needed.
  • Other info: Dynamic environment with a strong emphasis on communication and teamwork.

The predicted salary is between 36000 - 60000 £ per year.

We are currently recruiting for a driven and motivated ERP Support Consultant to join a forward‑thinking and expanding organisation. This is an outstanding opportunity for an experienced ERP support professional who is looking to develop their career into a specialist NetSuite Support Consultant, with full structured training provided.

The ideal candidate will have a minimum of 2 years ERP support experience within a customer/client facing role and be willing to be trained into a NetSuite support consultant. For this position no prior exposure to NetSuite is required and full training will be provided.

This opportunity offers excellent career progression allowing you to develop and grow your skillset into a NetSuite functional consultant (full training provided). This role will require the right candidate to be on site 2 times a week in Hybrid – Hampshire/Remote.

Key Skills & Experience
  • 2 years+ experience in an ERP support role
  • The ability to effectively query and use AI tools (M365 Co Pilot / Claude)
  • Experience with NetSuite or another ERP system
  • Education at Degree level could be an advantage
  • Strong verbal and written communication skills
  • Strong Documentation and Multimedia skills
  • Ability to work in a fast‑paced environment and to strict deadlines
Main Responsibilities
  • Supporting NetSuite projects
  • Troubleshoot problems and quickly resolve issues
  • Ensure all process documentation is maintained and is written clearly and concisely
  • Develop trusting relationships and demonstrate excellent communication skills with all departments
  • Implement a comprehensive management plan for each project and ensure all stakeholders are kept updated on progress
  • Provide resource on IT projects when required
  • Provide effective 1st and 2nd line support to a large number of Oracle NetSuite users/clients
  • Assist with future software implementations and testing for upgrades/releases
  • Creating and delivering product features and updates webinars, blog posts, and videos
  • Reviewing customers’ system usage and identifying areas where Nolan can add value to customers

Location: Hybrid – Hampshire/Remote

Candidates must be eligible to work in this country.

ERP/NetSuite Support Consultant in London employer: Catch Resource Management Ltd

Catch Resource Management is an exceptional employer, offering a dynamic work culture that prioritises employee development and career progression. With structured training for aspiring NetSuite Support Consultants and a hybrid working model in Hampshire, employees benefit from a supportive environment that fosters growth and innovation while maintaining a healthy work-life balance.
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Contact Detail:

Catch Resource Management Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ERP/NetSuite Support Consultant in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the ERP space, especially those who work with NetSuite. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Prepare for interviews by practising common ERP support scenarios. Think about how you'd troubleshoot issues or improve user experience. We want you to shine and show off your problem-solving skills!

✨Tip Number 3

Don’t forget to showcase your communication skills! Whether it’s in interviews or networking events, being able to explain complex ERP concepts simply can set you apart from the crowd.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace ERP/NetSuite Support Consultant in London

ERP Support
NetSuite
1st Line Support
2nd Line Support
Customer/Client Facing Role
AI Tools (M365 Co Pilot / Claude)
Strong Verbal Communication Skills
Strong Written Communication Skills
Documentation Skills
Multimedia Skills
Problem-Solving Skills
Project Management
Fast-Paced Environment Adaptability
Software Implementation and Testing

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the ERP Support Consultant role. Highlight your relevant experience in ERP systems support and any customer-facing roles you've had. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your willingness to learn about NetSuite – we love that enthusiasm!

Show Off Your Communication Skills: Since strong verbal and written communication skills are key for this position, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to showcase any documentation or multimedia skills you have.

Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Catch Resource Management Ltd

✨Know Your ERP Systems

Make sure you brush up on your knowledge of various ERP systems, especially NetSuite, even if you haven't worked with it before. Familiarise yourself with the key features and functionalities of ERP systems like Dynamics BC, SAP, and Sage, as this will show your interviewer that you're proactive and eager to learn.

✨Showcase Your Support Skills

Prepare examples from your past experience where you've provided 1st or 2nd line support. Highlight specific situations where you successfully troubleshot issues or improved processes. This will demonstrate your problem-solving abilities and customer-facing skills, which are crucial for the role.

✨Communicate Clearly

Since strong verbal and written communication skills are essential, practice articulating your thoughts clearly. You might be asked to explain complex concepts or document processes during the interview, so being concise and clear will set you apart from other candidates.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's ERP projects and their approach to training new consultants. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals. Plus, it helps build rapport with your interviewers!

ERP/NetSuite Support Consultant in London
Catch Resource Management Ltd
Location: London

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