At a Glance
- Tasks: Lead and oversee our expanding outpatient mental health service, ensuring high-quality patient care.
- Company: Join Castle Health, a values-driven organisation focused on transforming lives through mental health treatment.
- Benefits: Enjoy hybrid working, strong governance support, and the chance to shape a growing service.
- Other info: Flexible working between Edinburgh and the Scottish Borders with a focus on staff wellbeing.
- Why this job: Make a real impact in mental health while maintaining clinical practice alongside leadership.
- Qualifications: Extensive experience in mental health, leadership skills, and relevant professional registration required.
The predicted salary is between 36000 - 60000 £ per year.
Location: Edinburgh (primary base) with occasional travel to Castle Craig Hospital, Scottish Borders
Start Date: May 2026
About Castle Health
At Castle Health, we have a clear purpose: to Change Minds, Change Lives, and Change Hearts. We envision a world where high-quality addiction and mental health treatment is accessible to all, and where recovery means living a meaningful, purposeful life. Castle Health Outpatient (CHO) is our expanding integrated outpatient psychiatry and psychotherapy service. Supporting over 200 patients across online and in‑person settings, CHO provides coordinated, multidisciplinary care for individuals entering treatment directly or transitioning from our residential programmes. CHO currently operates under Castle Craig Hospital’s Healthcare Improvement Scotland (HIS) registration and is progressing toward its own independent registration as the service grows.
The opportunity
We are seeking a highly experienced Outpatient Services Manager to provide overall leadership, governance, and operational oversight for the entire CHO outpatient service, including both its psychiatric and therapeutic components. Reporting to the Medical Director (Responsible Individual), you will be accountable for service quality, workforce leadership, patient experience, regulatory compliance, and ongoing development of CHO as a modern, integrated outpatient service. You will also maintain a small clinical caseload to stay close to practice. This role is suited to a senior clinician who combines strong clinical judgement, people leadership, and operational capability, with a passion for shaping high‑quality, patient‑centred services.
- HCPC‑registered Allied Health Professional or Accredited Psychotherapist (BACP, UKCP, BABCP, COSCA, or equivalent)
Experience
- Extensive experience in mental health and/or addiction treatment settings.
- Proven experience providing clinical supervision.
- Demonstrated leadership and team‑management experience.
- Experience in clinical governance, service improvement, or change management.
- Comfortable using digital clinical systems and remote‑care platforms.
- Strong clinical judgement and governance awareness.
- Supportive, confident, and values‑driven leadership style.
- Comfort working with complexity, clinical risk, and dispersed teams.
- High professional integrity and commitment to quality.
- Ability to think strategically and act operationally.
- Leadership or management qualification (Level 5 or above).
- Experience with Healthcare Improvement Scotland standards.
- Experience managing hybrid/remote clinical teams.
- Experience in service administration, business processes, or operational leadership.
A senior leadership role shaping a growing integrated outpatient service. High level of influence on service model, culture, and future development. Close working relationships across a multidisciplinary clinical leadership team. Strong governance infrastructure and organisational support. Ability to maintain clinical practice alongside leadership responsibilities. Hybrid working with flexibility between Edinburgh and the Scottish Borders. A values‑driven organisation where staff wellbeing and patient care come first.
Should you require further details about the application process, please contact: hr@castlecraig.co.uk
We also welcome informal conversations about the role. To arrange a discussion, please contact Tracy Golombick, Head of People, Culture & Training at hr@castlecraig.co.uk
Anticipated start date: 1st May 2026
Castle Health Group is an equal opportunities employer and is committed to safeguarding adults at risk. This role will fulfil the registered service manager role as part of registration with Healthcare Improvement Scotland.
Application Questions:
- Do you have experience delivering or managing hybrid or remote outpatient mental health services, including using digital clinical systems?
- Are you authorised to work in the United Kingdom, and will you now or in the future require sponsorship for employment visa status?
- Are you currently registered with a relevant professional body (e.g., HCPC, BACP, UKCP, BABCP, COSCA), and are you able to maintain this registration throughout your employment?
- Castle Craig is in a rural location near West Linton in the Scottish Borders with limited public transport. Do you have access to your own vehicle or reliable private transport to commute to work?
Outpatient Services Manager employer: CATCH Recovery Ltd
Castle Health is an exceptional employer dedicated to transforming lives through high-quality addiction and mental health treatment. With a strong focus on staff wellbeing, a supportive work culture, and opportunities for professional growth, employees are empowered to make a meaningful impact in the lives of patients. The hybrid working model allows for flexibility between Edinburgh and the scenic Scottish Borders, making it an attractive workplace for those seeking a rewarding career in mental health services.
StudySmarter Expert Advice🤫
We think this is how you could land Outpatient Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health and addiction sectors. Attend relevant events or webinars, and don’t be shy about introducing yourself to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! Prepare a portfolio that highlights your leadership experience, clinical supervision skills, and any successful projects you've led. This will not only impress potential employers but also give you confidence during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or colleagues to refine your responses, especially around your experience with hybrid teams and digital systems. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! We’re all about making the application process smooth and straightforward. Plus, it shows you’re genuinely interested in joining our mission to change lives. Don’t miss out on this opportunity!
We think you need these skills to ace Outpatient Services Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Outpatient Services Manager role. Highlight your relevant experience in mental health and addiction treatment, and don’t forget to mention any leadership roles you've held. We want to see how you fit into our vision of changing lives!
Showcase Your Skills:When filling out your application, be sure to emphasise your clinical judgement and governance awareness. Talk about your experience with hybrid or remote outpatient services and how you've used digital clinical systems. This is your chance to shine, so let us know what makes you a great fit!
Be Authentic:We value integrity and a supportive leadership style, so don’t hesitate to show your personality in your application. Share your passion for patient-centred care and how you’ve made a difference in previous roles. We’re looking for someone who aligns with our values!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you’re keen on joining our team at Castle Health!
How to prepare for a job interview at CATCH Recovery Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health and addiction treatment. Familiarise yourself with the latest trends, especially in outpatient services. Being able to discuss current practices and how they relate to Castle Health's mission will show that you're genuinely interested and well-prepared.
✨Showcase Your Leadership Skills
As an Outpatient Services Manager, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams or managed complex situations. Highlight your supportive and values-driven leadership style, as this aligns with Castle Health's ethos.
✨Be Ready for Scenario Questions
Expect questions that assess your clinical judgement and ability to handle risk. Think about scenarios you might face in this role and how you'd approach them. This will not only showcase your expertise but also your strategic thinking and operational skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the outpatient service and its future development. Inquire about the team dynamics, the integration of digital systems, and how they envision the service evolving. This shows your enthusiasm for the role and your commitment to contributing positively to the organisation.
