At a Glance
- Tasks: Lead and oversee our expanding outpatient mental health service, ensuring high-quality patient care.
- Company: Join Castle Health, a values-driven organisation focused on transforming lives through mental health treatment.
- Benefits: Enjoy hybrid working, strong governance support, and the chance to shape a growing service.
- Other info: Flexible working between Edinburgh and the Scottish Borders with a focus on staff wellbeing.
- Why this job: Make a real impact in mental health while maintaining clinical practice alongside leadership.
- Qualifications: Extensive experience in mental health, leadership skills, and relevant professional registration required.
The predicted salary is between 36000 - 60000 £ per year.
Location: Edinburgh (primary base) with occasional travel to Castle Craig Hospital, Scottish Borders
Start Date: May 2026
About Castle Health
At Castle Health, we have a clear purpose: to Change Minds, Change Lives, and Change Hearts. We envision a world where high-quality addiction and mental health treatment is accessible to all, and where recovery means living a meaningful, purposeful life. Castle Health Outpatient (CHO) is our expanding integrated outpatient psychiatry and psychotherapy service. Supporting over 200 patients across online and in‑person settings, CHO provides coordinated, multidisciplinary care for individuals entering treatment directly or transitioning from our residential programmes. CHO currently operates under Castle Craig Hospital’s Healthcare Improvement Scotland (HIS) registration and is progressing toward its own independent registration as the service grows.
The opportunity
We are seeking a highly experienced Outpatient Services Manager to provide overall leadership, governance, and operational oversight for the entire CHO outpatient service, including both its psychiatric and therapeutic components. Reporting to the Medical Director (Responsible Individual), you will be accountable for service quality, workforce leadership, patient experience, regulatory compliance, and ongoing development of CHO as a modern, integrated outpatient service. You will also maintain a small clinical caseload to stay close to practice. This role is suited to a senior clinician who combines strong clinical judgement, people leadership, and operational capability, with a passion for shaping high‑quality, patient‑centred services.
- HCPC‑registered Allied Health Professional or Accredited Psychotherapist (BACP, UKCP, BABCP, COSCA, or equivalent)
Experience
- Extensive experience in mental health and/or addiction treatment settings.
- Proven experience providing clinical supervision.
- Demonstrated leadership and team‑management experience.
- Experience in clinical governance, service improvement, or change management.
- Comfortable using digital clinical systems and remote‑care platforms.
- Strong clinical judgement and governance awareness.
- Supportive, confident, and values‑driven leadership style.
- Comfort working with complexity, clinical risk, and dispersed teams.
- High professional integrity and commitment to quality.
- Ability to think strategically and act operationally.
- Leadership or management qualification (Level 5 or above).
- Experience with Healthcare Improvement Scotland standards.
- Experience managing hybrid/remote clinical teams.
- Experience in service administration, business processes, or operational leadership.
A senior leadership role shaping a growing integrated outpatient service. High level of influence on service model, culture, and future development. Close working relationships across a multidisciplinary clinical leadership team. Strong governance infrastructure and organisational support. Ability to maintain clinical practice alongside leadership responsibilities. Hybrid working with flexibility between Edinburgh and the Scottish Borders. A values‑driven organisation where staff wellbeing and patient care come first.
Should you require further details about the application process, please contact: hr@castlecraig.co.uk
We also welcome informal conversations about the role. To arrange a discussion, please contact Tracy Golombick, Head of People, Culture & Training at hr@castlecraig.co.uk
Anticipated start date: 1st May 2026
Castle Health Group is an equal opportunities employer and is committed to safeguarding adults at risk. This role will fulfil the registered service manager role as part of registration with Healthcare Improvement Scotland.
Application Questions:
- Do you have experience delivering or managing hybrid or remote outpatient mental health services, including using digital clinical systems?
- Are you authorised to work in the United Kingdom, and will you now or in the future require sponsorship for employment visa status?
- Are you currently registered with a relevant professional body (e.g., HCPC, BACP, UKCP, BABCP, COSCA), and are you able to maintain this registration throughout your employment?
- Castle Craig is in a rural location near West Linton in the Scottish Borders with limited public transport. Do you have access to your own vehicle or reliable private transport to commute to work?
Outpatient Services Manager employer: CATCH Recovery Ltd
Castle Health is an exceptional employer dedicated to transforming lives through high-quality addiction and mental health treatment. With a strong focus on staff wellbeing, a supportive work culture, and opportunities for professional growth, employees are empowered to make a meaningful impact in the lives of patients. The hybrid working model allows for flexibility between Edinburgh and the scenic Scottish Borders, making it an attractive workplace for those seeking a rewarding career in mental health services.
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We think this is how you could land Outpatient Services Manager
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We think you need these skills to ace Outpatient Services Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for the Outpatient Services Manager at CATCH Recovery Ltd, focus on highlighting your clinical experience and any specific training you've undergone. Include any relevant placements or internships you’ve completed, as well as any certifications that bolster your qualifications in human medicine.
Highlight Your Soft Skills:In the field of human medicine, soft skills are just as crucial as technical knowledge. Mention your communication skills, empathy, and teamwork experiences in your CV and cover letter. This shows that you can work well in a clinical setting and with patients, which is super important in this industry!
Tailor Your Cover Letter Thoughtfully:Be sure to personalise your cover letter for the Outpatient Services Manager at CATCH Recovery Ltd. Mention why you’re passionate about human medicine and how you align with the company’s mission. This is your chance to convey your enthusiasm and make a case for why you'll be a valuable addition to the team!
Include Continuing Education:Make sure to mention any ongoing education or courses you’re taking to keep your skills sharp. In human medicine, staying updated with the latest practices is key. It shows you’re dedicated to your field, which employers like CATCH Recovery Ltd will definitely appreciate!
How to prepare for a job interview at CATCH Recovery Ltd
✨Brush Up on Clinical Knowledge
Since you're aiming for a role in human medicine, make sure you’re sharp on the latest clinical guidelines and practices relevant to the position. Be prepared to discuss case studies or scenarios you might encounter in the role. This will show that you're not just knowledgeable but also ready to apply that knowledge in real-life situations.
✨Demonstrate Soft Skills
In human medicine, technical skills are crucial, but don’t forget to showcase your soft skills like communication, empathy, and teamwork. In your answers, share specific examples of how you've worked effectively with patients or colleagues in the past, as these traits are highly valued in clinical settings.
✨Know Your CV Backwards
As you’re applying for a full-time position, your CV should tell a story. Be ready to discuss every part of it, especially your clinical experiences, the impact you had, and what you learned. Employers want to see how your journey has prepared you for this role, so think of it like you're taking them through your professional narrative.
✨Prepare for Ethical Scenarios
Ethics are a big deal in human medicine, so expect questions that assess your decision-making in tricky situations. Think about how you'd handle ethical dilemmas or patient confidentiality concerns. Prepare a few examples that illustrate your thought process and how you prioritise patient welfare in your decision-making.
