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For Companies At a Glance
- Tasks: Lead new business efforts and strengthen client relationships in a strategic, client-facing role.
- Company: Join a top consultancy transforming customer experiences for ambitious global brands.
- Benefits: Enjoy a competitive salary, performance incentives, and work on high-profile projects.
- Why this job: Make a real impact in a collaborative environment that values creativity and initiative.
- Qualifications: 5+ years in senior sales or marketing roles with strong communication and strategic skills.
- Other info: Opportunity to work closely with senior leadership and contribute at board level.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Are you ready to shape the future of customer experience? Join a leading consultancy in the customer transformation space, trusted by some of the world’s most ambitious brands to unlock customer lifetime value through the strategic use of brand, data, and technology. Our team is known for its rigour, creativity, and ability to deliver results where it counts – in market, with customers, and on the bottom line.
As part of our continued growth plans, we’re looking for a high-calibre New Business & Marketing Lead to help drive new client acquisition and support organic growth across our existing portfolio. It’s a senior, visible role working closely with leadership – and an opportunity to make a real impact within a business that’s already leading the field.
The Role
This is a strategic, client-facing position that blends smart marketing with commercial focus. You’ll work alongside our senior leadership team to shape how we show up in market, lead new business conversations, and strengthen relationships with existing clients.
We’re looking for someone who understands what it takes to grow a consultancy – someone confident engaging with senior decision-makers, who brings both substance and style to the table. This role suits someone naturally curious, commercially sharp, and genuinely passionate about customer and business transformation.
Key Responsibilities
- Lead new business efforts through targeted outreach, networking, and strategic prospecting
- Support profile-raising activity, including events, content, and marketing campaigns
- Help grow existing accounts by spotting opportunities and collaborating with delivery teams
- Develop compelling pitch materials, proposals, and presentations
- Represent the consultancy at industry forums and business development events
- Shape go-to-market messaging and positioning in collaboration with senior leadership
- Stay up to date on developments across CDPs, CRM systems, and the broader martech landscape
Requirements
- A minimum of 5 years’ experience in senior sales, business development, or marketing roles within consultancy, customer strategy, or agency environments
- A strong record of success in both winning new business and growing client relationships
- Intelligent, confident communication style with strong interpersonal and presentation skills
- Deep understanding of the customer ecosystem, including platforms such as CDPs and CRM
- Strategic mindset with the ability to connect client challenges to our offer and approach
- Comfortable working alongside senior stakeholders and contributing at board level
- A strong base salary and performance-related incentives
- A senior role in a highly respected consultancy with ambitious growth plans
- The opportunity to work on high-profile projects at the intersection of brand, data, and technology
- A collaborative, forward-thinking environment that values initiative and impact
Interested?
If you're looking for a senior commercial and marketing role where you can work with some of the best minds in the industry – and help shape the future of a leading consultancy – we’d love to hear from you. Apply now.
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GAIN Customer Science - New Business & Marketing Lead employer: Catch Digital
Contact Detail:
Catch Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GAIN Customer Science - New Business & Marketing Lead
✨Tip Number 1
Network strategically within the consultancy and marketing sectors. Attend industry events, webinars, and forums where you can meet potential colleagues and clients. Building relationships with key players in the field can give you insights into the company culture and expectations.
✨Tip Number 2
Stay updated on the latest trends in customer experience, CDPs, and CRM systems. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the industry.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully driven new business and grown client relationships in your previous roles. Tailoring your experiences to align with the responsibilities outlined in the job description will make a strong impression.
✨Tip Number 4
Practice your communication and presentation skills. Since this role involves engaging with senior decision-makers, being able to articulate your ideas clearly and confidently is crucial. Consider mock interviews or presentations to refine your delivery.
We think you need these skills to ace GAIN Customer Science - New Business & Marketing Lead
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the New Business & Marketing Lead position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling Cover Letter: Your cover letter should not only express your interest in the role but also demonstrate your understanding of customer transformation and how you can contribute to their growth. Use specific examples from your past experiences that showcase your skills in business development and marketing.
Highlight Relevant Experience: In your CV, focus on your achievements in senior sales, business development, or marketing roles. Quantify your successes where possible, such as the percentage of new business acquired or client relationships grown, to provide concrete evidence of your capabilities.
Showcase Your Communication Skills: Given the importance of communication in this role, ensure your application is well-written and free of errors. Use a confident tone and clear language to reflect your interpersonal skills, as these will be crucial when engaging with senior stakeholders.
How to prepare for a job interview at Catch Digital
✨Understand the Consultancy Landscape
Familiarise yourself with the current trends in customer experience and consultancy. Be prepared to discuss how you can leverage brand, data, and technology to drive customer lifetime value.
✨Showcase Your Communication Skills
Since this role involves engaging with senior decision-makers, practice articulating your thoughts clearly and confidently. Use examples from your past experiences to demonstrate your intelligent communication style.
✨Prepare for Strategic Discussions
Think about how you can connect client challenges to the consultancy's offerings. Be ready to discuss specific strategies you've used in previous roles to win new business and grow client relationships.
✨Demonstrate Your Curiosity
Exhibit your passion for customer and business transformation by asking insightful questions during the interview. This will show your genuine interest in the role and the company's vision.
