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- Tasks: Coordinate delivery for ~10 clients, ensuring smooth operations and strong relationships.
- Company: Join GAIN Conversion, a global leader in CRO and experimentation, driving innovation through data.
- Benefits: Enjoy flexible working, 25 days holiday, private medical insurance, and various employee perks.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and continuous improvement.
- Qualifications: 2-4 years in digital project management with strong communication and coordination skills required.
- Other info: Opportunity to grow within a supportive agency environment and work with top global brands.
The predicted salary is between 36000 - 60000 £ per year.
GAIN Conversion – Digital Project Manager
Welcome to Conversion, a GAIN specialist!
As part of GAIN, we use data to fuel creativity and technology to unlock new possibilities. We\’re imagineers who engineer innovation, transforming information into action and ideas into breakthroughs through rebel thinking and smart technology.
At Conversion, we\’re global CRO experts helping brands optimise their digital ecosystems and customer experiences to drive measurable growth. We prove that evidence-based decisions get the best results, powered by our talented people and unique culture.
We\’re a leading global CRO and experimentation agency, helping clients create unfair competitive advantages through strategic experimentation. We go beyond changing button colours – we build experimentation frameworks that allow calculated risks across websites, apps, pricing, products, and strategy.
Our diverse team spans copywriting, behavioural psychology, user research, analytics, UX design, frontend development, and project management. We\’ve delivered results for clients from small lead generation sites to global brands like Canon, G-Star Raw, and Facebook.
Ready to help our clients experiment everywhere? Let\’s talk!
Requirements
ABOUT THE ROLE
As a Digital Project Manager, you\’ll coordinate delivery across a portfolio of ~10 clients while working alongside our senior PM team. You\’ll ensure seamless production ownership that retains and grows accounts, bringing teams together (design, development, qa and consulting team) to drive results and account growth.
This role is perfect for someone ready to step up from individual client delivery to coordinating multiple accounts and contributing to team strategy.
PRIMARY PURPOSE
Client Management & Delivery
- Be the main delivery contact for your assigned clients, ensuring smooth operations and strong relationships
- Take full ownership of client experiments from concept to completion
- Run weekly calls and monthly planning meetings with clients
- Track important metrics like project volume, speed, success rates, and client happiness
- Make sure we deliver what\’s promised in client contracts and meet performance targets
- Work with senior team members to spot opportunities for account growth and handle escalations when necessary
- Partner with the senior PM to run team portfolio meetings (stand-ups & huddles) and keep everyone aligned
- Plan resources and prioritise work across all your clients – you\’ll be the go-to person for knowing what needs to happen when
- Help team members work well together across different client accounts
- Run team retro sessions when projects don\’t go as planned to learn and improve
- Keep an eye on how the team is working together and address any issues
- Support company-wide improvements and help the team adopt new ways of working
- Represent Conversion professionally in client meetings and build strong relationships
- Solve problems quickly to keep projects moving smoothly
- Contribute ideas to help grow accounts and hit revenue goals
WHAT YOU BRING
Professional Experience
- 2-4 years delivering digital projects with strong QA experience
- Understanding of agile methodologies (SCRUM, Kanban)
- Experience with project management tools (Asana, Jira)
- Some exposure to frontend development
Core Skills
- Strong communication: Excellent written and verbal skills for client and team interactions
- Coordination excellence: Ability to manage multiple moving parts across portfolio accounts
- Commercial awareness: Understanding of client needs balanced with business objectives
- Problem-solving: Quick thinking and creative solutions to delivery challenges
- Team player: Collaborative approach with ability to bring people together
- Detail-oriented: Sharp eye for spotting issues and ensuring quality delivery
- Positive, professional attitude with natural client-facing skills
- Proactive approach to challenges and continuous improvement
- Strong organisational skills with ability to prioritize effectively
- Eagerness to learn and grow within a dynamic agency environment
- Resilient and adaptable in fast-paced situations
BONUS POINTS
- Knowledge of CRO principles and experimentation frameworks
We keep our process straightforward and respectful of your time:
- Step 1: Initial chat (30 minutes)
A friendly conversation to get to know each other and explore cultural fit - Step 2: Technical discussion (1 hour)
Deep dive into your experience with technical Q&A about project management and scenarios - Step 3: Practical task (5 days to complete)
We\’ll share a realistic scenario that reflects the type of work you\’d be doing - Step 4: Task presentation (1 hour)
Present your solution and walk us through your thinking – we\’re interested in your process as much as your outcome
GAIN Conversion is filled with talented people bursting with ideas and innovation. Join our fantastic team and be part of an exciting, growing agency leading the CRO industry.
Our Benefits Include:
- Flexible working: Work from home or our office – your choice. We ask you to come one a month for team days and join your portfolio colleagues once a quarter, as a minimum.
- 25 Days Holiday: Plus bank holidays for proper work-life balance
- Pension scheme: Company contributory pension
- Private Medical Insurance
- BUPA Life Assurance
- Income protection
- Employee Assistance Programme
- Cycle to Work salary sacrifice scheme
- Tech & Wearables salary sacrifice scheme
- Octopus EV Scheme
- Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing.
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GAIN Conversion - Digital Project Manager employer: Catch Digital
Contact Detail:
Catch Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GAIN Conversion - Digital Project Manager
✨Tip Number 1
Familiarise yourself with agile methodologies like SCRUM and Kanban, as these are crucial for the Digital Project Manager role. Consider taking a short online course or reading up on best practices to demonstrate your understanding during interviews.
✨Tip Number 2
Showcase your experience with project management tools such as Asana or Jira. If you haven't used them extensively, try to get hands-on experience through personal projects or simulations to discuss in your conversations with us.
✨Tip Number 3
Prepare to discuss your problem-solving skills by thinking of specific examples where you've successfully navigated challenges in project delivery. This will highlight your quick thinking and creativity, which are essential for this role.
✨Tip Number 4
Research our clients and the types of projects we handle at Conversion. Being knowledgeable about our work will not only impress us but also help you tailor your approach to align with our goals and culture.
We think you need these skills to ace GAIN Conversion - Digital Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital project management, particularly focusing on your understanding of agile methodologies and any exposure to frontend development. Use keywords from the job description to align your skills with what GAIN Conversion is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your previous experiences have prepared you for managing multiple client accounts and driving results. Be sure to mention your problem-solving skills and ability to work collaboratively.
Showcase Relevant Projects: Include specific examples of past projects where you successfully managed delivery and client relationships. Highlight metrics that demonstrate your impact, such as project success rates or client satisfaction scores, to showcase your effectiveness as a Digital Project Manager.
Prepare for the Interview Process: Familiarise yourself with common interview questions related to project management and client delivery. Be ready to discuss your approach to problem-solving and how you would handle challenges in a fast-paced environment. Practising your responses will help you feel more confident during the technical discussion and task presentation.
How to prepare for a job interview at Catch Digital
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing digital projects. Highlight specific examples where you successfully coordinated multiple teams and delivered results, especially in a fast-paced environment.
✨Demonstrate Your Understanding of Agile Methodologies
Since the role requires knowledge of agile methodologies like SCRUM and Kanban, be ready to explain how you've applied these frameworks in your previous roles. Share any challenges you faced and how you overcame them.
✨Prepare for Technical Discussions
Expect a deep dive into your technical expertise during the interview. Brush up on project management tools like Asana and Jira, and be ready to discuss how you've used them to track project progress and manage client expectations.
✨Emphasise Your Problem-Solving Abilities
The ability to solve problems quickly is crucial for this role. Prepare examples of past situations where you had to think on your feet and come up with creative solutions to keep projects on track.
