At a Glance
- Tasks: Welcome guests with warmth and professionalism while managing post room duties.
- Company: Join a prestigious corporate client in a dynamic environment.
- Benefits: Earn £14.80 per hour with flexible ad-hoc shifts.
- Other info: Perfect for those who thrive in fast-paced, people-focused settings.
- Why this job: Create memorable experiences for visitors and enhance your customer service skills.
- Qualifications: Experience in front-of-house or customer service roles is preferred.
The predicted salary is between 14 - 15 £ per hour.
We are seeking warm, professional, and service‑driven individuals to join our pool of Welcome Hosts, supporting one of our prestigious corporate clients on an ad‑hoc temporary basis. This role is ideal for someone who thrives in a people‑focused, fast‑paced environment and enjoys creating memorable guest experiences. You will play a key part in ensuring visitors, clients, and colleagues feel valued and well‑supported from the moment they arrive.
About the Role
As a Welcome Host, you will provide a blend of front‑of‑house and post room support. Each shift is varied, and you will be expected to adapt quickly to different tasks throughout the day. Responsibilities may include:
- Warmly welcome and greet all visitors with professionalism and a friendly approach
- Support with post room duties, including receiving goods
- Manage internal and external post collection and distribution
- Efficiently handle incoming calls and general enquiries
- Uphold security procedures and ensure access requirements are followed
- Deliver exceptional service and maintain strong client relationships
- Taking deliveries (Can weigh up to 20KG)
What We're Looking For
- Previous experience in a front‑of‑house, receptionist, or customer‑service role
- Excellent communication and organisational skills
- Ability to remain calm and confident in both busy and quiet periods
- Proactive, adaptable, and comfortable switching between tasks
- A positive attitude and commitment to delivering outstanding service
Additional Details
Ad‑hoc temporary shifts - flexibility required. Location: KT5, South West London
Welcome Host in Surbiton employer: Catch 22
Join our dynamic team as a Welcome Host in Surbiton, where we pride ourselves on fostering a warm and inclusive work culture that values exceptional service and employee growth. With competitive pay and the opportunity to engage with a diverse range of clients, you will thrive in a fast-paced environment that encourages adaptability and professionalism. Our commitment to creating memorable guest experiences ensures that every day is rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Welcome Host in Surbiton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know about openings. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Be ready for a chat! When you apply through our website, make sure you're prepared for an informal interview or a quick phone call. Brush up on your people skills and be ready to showcase your warm, friendly approach.
✨Tip Number 3
Show off your adaptability! In a fast-paced environment like this, being able to switch tasks smoothly is key. Think of examples from your past experiences where you've juggled multiple responsibilities successfully.
✨Tip Number 4
Follow up after applying! A quick message expressing your enthusiasm for the role can set you apart. It shows you're genuinely interested and ready to bring that positive attitude to the team.
We think you need these skills to ace Welcome Host in Surbiton
Some tips for your application 🫡
Show Your Warmth:As a Welcome Host, your personality is key! Make sure to convey your friendly and professional nature in your application. Use examples from past experiences where you’ve created memorable guest experiences.
Tailor Your CV:Don’t just send out the same CV for every job. Highlight your front-of-house or customer service experience specifically for this role. We want to see how your skills match what we’re looking for!
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity! Mention why you’re interested in the role and how you can contribute to our team’s success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important details about the role!
How to prepare for a job interview at Catch 22
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Welcome Host entails. Familiarise yourself with the key responsibilities like greeting visitors and managing post room duties. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about creating memorable guest experiences, be ready to share examples of how you've excelled in customer service before. Think of specific situations where you went above and beyond to help someone, as this will highlight your warm and professional approach.
✨Stay Calm Under Pressure
The job can get busy, so it's important to convey that you can handle stress well. Prepare to discuss times when you've successfully managed multiple tasks or dealt with challenging situations while maintaining a positive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like for a Welcome Host. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
