Facilities Helpdesk Co-Ordinator in Newcastle upon Tyne
Facilities Helpdesk Co-Ordinator

Facilities Helpdesk Co-Ordinator in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 28000 - 35000 £ / year (est.) No home office possible
Catch 22

At a Glance

  • Tasks: Be the go-to person for all facilities requests and manage tasks from start to finish.
  • Company: Join a respected organisation with a strong focus on customer service.
  • Benefits: Competitive salary, supportive team, and opportunities for professional growth.
  • Why this job: Make a real difference in a dynamic environment while enhancing your skills.
  • Qualifications: Experience in facilities or helpdesk roles with strong organisational skills.
  • Other info: Fast-paced setting with a chance to work on exciting projects.

The predicted salary is between 28000 - 35000 £ per year.

An established and well-respected organisation is seeking a Facilities Helpdesk Co-ordinator to join their onsite Facilities Management team on an initial 6-month FTC. This is a fantastic opportunity for an experienced facilities professional to act as the first point of contact for all facilities requests, managing tasks end-to-end while delivering exceptional customer service.

You will coordinate planned and reactive maintenance, liaise with approved suppliers and contractors, raise purchase orders, manage invoicing, and support ongoing facilities projects.

The ideal candidate will have prior experience within a facilities or helpdesk environment, strong organisational skills, and the ability to prioritise effectively in a fast-paced setting. Excellent communication skills and a proactive, solutions-focused approach are essential.

The salary offered is between £28,000 - £35,000 depending on experience. If you are a motivated facilities professional looking for your next contract opportunity, we would love to hear from you.

Facilities Helpdesk Co-Ordinator in Newcastle upon Tyne employer: Catch 22

Join a well-respected organisation that values its employees and fosters a collaborative work culture. As a Facilities Helpdesk Co-ordinator, you will benefit from a supportive environment that encourages professional growth and development, while enjoying competitive salary packages and the opportunity to work on diverse facilities projects. This role offers a unique chance to make a meaningful impact within a dynamic team, ensuring exceptional service delivery in a fast-paced setting.
Catch 22

Contact Detail:

Catch 22 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Helpdesk Co-Ordinator in Newcastle upon Tyne

✨Tip Number 1

Network like a pro! Reach out to your connections in the facilities management field. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to facilities management. Think about how you can showcase your organisational skills and customer service experience, as these are key for the role.

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your skills!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.

We think you need these skills to ace Facilities Helpdesk Co-Ordinator in Newcastle upon Tyne

Customer Service
Facilities Management
Organisational Skills
Task Management
Communication Skills
Proactive Problem-Solving
Supplier Liaison
Purchase Order Management
Invoicing
Project Support
Prioritisation Skills
Fast-Paced Environment Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in facilities management and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Facilities Helpdesk Co-ordinator role. Share specific examples of how you've handled similar tasks in the past.

Show Off Your Organisational Skills: Since this role requires strong organisational skills, make sure to mention any tools or methods you use to stay organised. We love seeing how you prioritise tasks and manage your time effectively!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Catch 22

✨Know Your Facilities Stuff

Make sure you brush up on your knowledge of facilities management. Understand the basics of planned and reactive maintenance, and be ready to discuss how you've handled similar tasks in the past. This will show that you're not just familiar with the role but also passionate about it.

✨Show Off Your Organisational Skills

Prepare examples that highlight your organisational abilities. Think of times when you successfully managed multiple requests or projects simultaneously. Being able to demonstrate your prioritisation skills in a fast-paced environment will impress the interviewers.

✨Communicate Like a Pro

Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face on the job, like liaising with suppliers or handling customer queries, to showcase your proactive approach.

✨Be Solutions-Focused

Prepare to discuss how you've tackled challenges in previous roles. Think of specific examples where you identified a problem and implemented a solution. This will demonstrate your proactive mindset and ability to think on your feet, which is crucial for a Facilities Helpdesk Co-ordinator.

Facilities Helpdesk Co-Ordinator in Newcastle upon Tyne
Catch 22
Location: Newcastle upon Tyne

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>