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- Tasks: Lead the Facilities Management Division and drive growth while ensuring top-notch service delivery.
- Company: Award-winning construction and support services business based in Altrincham.
- Benefits: Competitive salary, car allowance, pension, private healthcare, and performance-related bonuses.
- Why this job: Join a dynamic team and make a real impact in facilities management.
- Qualifications: Proven experience in facilities management with strong client relationship skills.
- Other info: Office-based role with excellent career progression opportunities.
The predicted salary is between 65000 - 91000 £ per year.
Catch 22 are supporting a privately owned, multi award winning construction and integrated support services business based in the North West who are currently on the search for a Facilities Operations Manager to join their Senior Management Team. Based in Altrincham, the main purpose of the role is to have overall responsibility for managing the FM Division including driving significant growth whilst complying with company processes and procedures. You will have full accountability for all aspects of delivery including H&S, Business Development, Operational and Commercial.
Key Responsibilities:
- Manage client accounts (Key client contact), work closely with Clients, developing long–term, valued relationships to ensure the FM services are delivered in line with expectations and exceeded where possible.
- Manage KPI & SLA performance, ensuring compliance and excellent results.
- Comply with Health, Safety and the Environmental requirements in compliance with current legislation and as contained within the company's policies and procedures, working to best practice at all times.
- Growth of division by enhancement of our performance and service offering with existing clients and introduction of new clients to the business.
- Manage business development of new clients including PQQ and Bid management.
- Work with the management team and client to implement new innovation and ideas.
- Develop and work closely with Supply Chain to maintain effective working relationships, including negotiating rates, SLA's & KPI's.
- Refine and manage processes & procedures.
- Management of FM team including operational, commercial, helpdesk and engineers – Weekly meetings, Monthly 121's, Performance Development Reviews, Coaching, distributing workload and ensuring all deadlines are achieved.
The ideal candidate will be an experienced, self driven Senior Facilities Management professional with a proven track record of managing FM Services & teams in a contractor organisation. You will be able to demonstrate strong client relationships skills and will have the ability to go out and win new business and be competent in the bid management process. You will hold strong operational and H&S knowledge within both facilities and construction industry and will be a strong face to face communicator. Previous roles may include Head of FM or Associate FM Director.
This is an office based role, working Monday – Friday, 8am–5pm. In return, our client is offering a salary around GBP65,000 per annum plus a package which includes a car allowance, Pension, Private Healthcare and possible performance related bonus. This is a permanent, full time, office based role, working Monday – Friday, 8am–5pm.
If interested, please apply or contact Laura for more information on the exciting opportunity.
Facilities Operations Manager in Manchester employer: Catch 22
Contact Detail:
Catch 22 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in managing FM services can drive growth and improve client relationships. Highlight specific achievements that demonstrate your ability to meet KPIs and SLAs effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So go ahead, hit that apply button!
We think you need these skills to ace Facilities Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Operations Manager role. Highlight your experience in managing FM services, client relationships, and business development. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've driven growth and managed teams in previous roles. We love a good story!
Showcase Your Achievements: Don't just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've exceeded KPIs and SLAs in past positions. We want to see the impact you've made!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Let's make it happen!
How to prepare for a job interview at Catch 22
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Facilities Operations Manager. Brush up on your knowledge of H&S regulations, KPI management, and client relationship building. Being able to discuss these topics confidently will show that you’re serious about the role.
✨Showcase Your Achievements
Prepare specific examples from your past experiences where you successfully managed FM services or developed client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your proven track record effectively.
✨Ask Smart Questions
Interviews are a two-way street! Prepare insightful questions about the company’s growth plans, their approach to innovation, and how they measure success in the FM division. This shows your genuine interest and helps you assess if the company is the right fit for you.
✨Be Personable and Professional
As a Facilities Operations Manager, strong communication skills are key. Practice your face-to-face communication skills before the interview. Be friendly, approachable, and professional – it’s all about making a great first impression!
