Helpdesk Assistant - Part Time

Helpdesk Assistant - Part Time

Part-Time 42300 - 51700 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate maintenance requests and support health and safety services in a busy environment.
  • Company: Join a dynamic team at Lakeside Shopping Centre, known for its vibrant atmosphere.
  • Benefits: Flexible part-time hours, competitive salary, and valuable work experience.
  • Other info: Great opportunity for career growth and skill development in facilities management.
  • Why this job: Be the go-to person for ensuring smooth operations and compliance in a bustling commercial space.
  • Qualifications: Organised, customer-focused, and ready to tackle challenges in a fast-paced setting.

The predicted salary is between 42300 - 51700 £ per year.

Location: Lakeside Shopping Centre

Hours: Part time, 25 hours a week

Shift Pattern: 5 days over 7, including weekends, evenings, and late-night shifts on a rotating rota

Salary: £18,300

The Role

We are recruiting for a Part Time Business Support Assistant to join a busy Facilities and Compliance Helpdesk team. This is an excellent opportunity for an organised and customer-focused individual to play a key role in supporting the delivery of maintenance, compliance, and health safety services across a large commercial environment. Based on the Helpdesk, you will be responsible for coordinating planned and reactive maintenance activities, updating CAFM systems, monitoring service levels, and ensuring compliance-related tasks are completed accurately and on time.

Key Responsibilities

  • Manage and monitor maintenance requests through the CAFM system.
  • Coordinate planned and reactive maintenance works.
  • Liaise with contractors, tenants, and internal teams to ensure service delivery standards are achieved.
  • Track compliance documentation, certificates, and audit actions.
  • Monitor contractor attendance and update system records.
  • Support Health Safety and Fire Compliance teams with reporting and administration.

Helpdesk Assistant - Part Time employer: Catch 22

Join a dynamic and professional corporate office in Central London as a Facilities Coordinator, where you'll thrive in a supportive work culture that values innovation and employee growth. With a competitive hourly rate and the potential for permanent employment, this role offers a unique opportunity to enhance your skills in AV technology and workplace management while contributing to a first-class experience for all. Enjoy a varied role in a high-profile environment that encourages collaboration and excellence.

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Contact Details:

Catch 22 Recruitment Team

We think you need these skills to ace Helpdesk Assistant - Part Time

Communication Skills
Professionalism
Time Management
Problem-Solving Skills
Attention to Detail
Property Maintenance
Multi-Trade Skills