At a Glance
- Tasks: Ensure safety and security while providing excellent customer service to visitors.
- Company: Join a dynamic team at a busy public-facing destination in Grays, Essex.
- Benefits: Competitive salary, flexible shifts, and a supportive work environment.
- Other info: Opportunity for professional growth and development in a rewarding role.
- Why this job: Be a key player in creating a safe and welcoming atmosphere for everyone.
- Qualifications: Must have a valid SIA licence and experience in security and customer service.
The predicted salary is between 14.07 - 14.07 £ per hour.
Location: Grays, Essex
Salary: £29,259 per annum / £14.07 per hour
Hours: 40 hours per week, 4 on / 4 off shift pattern, alternating 7am–7pm and 10am–10pm
Contract: Permanent, full-time
About the role
We are recruiting for a professional and customer-focused Security Officer to join the on-site security team at a busy public-facing destination. This is a key front-line role, helping to provide a safe, welcoming and well-managed environment for visitors, occupiers, contractors and colleagues. As Security Officer, you will act as a visible and reassuring presence, delivering excellent customer service while supporting the effective management of security, safety and incident response across the site.
Key responsibilities
- Carry out regular patrols in line with assignment instructions and site procedures.
- Provide a professional, helpful and approachable service to visitors, occupiers and contractors.
- Respond promptly and effectively to incidents, emergencies and security-related issues.
- Monitor behaviour, access and activity across the site, reporting concerns accurately and appropriately.
- Maintain accurate records, including incident reports, daily logs and health and safety documentation.
- Support emergency procedures, including fire activations and evacuation processes.
- Liaise with the Security Manager and wider site team to ensure colleagues are briefed and supported.
- Monitor radio communications and follow agreed communication protocols.
- Help ensure compliance with company procedures, site processes and relevant external requirements.
- Support audits, continuous improvement activity and other reasonable duties as required.
About you
You will be professional, calm under pressure and confident working in a customer-focused environment. You will take pride in delivering high standards of service and be comfortable working as part of a team on a rota pattern.
Essential requirements
- Valid front line SIA licence.
- At least two years’ experience in a security role.
- Experience working in a customer-facing environment.
- Good verbal and written communication skills.
- Ability to remain calm, professional and effective under pressure.
- Smart appearance and a flexible, can-do attitude.
- Ability to attend work reliably in line with the shift pattern.
- First aid qualification, or willingness to work towards one.
Desirable
- CCTV SIA licence.
How to apply
If you are an experienced Security Officer who enjoys working with people and delivering a professional front-line service, we would be pleased to hear from you. For more information on the opportunity, please apply using the link attached or send your CV to london@c22.co.uk
Security Officer (Days) in Grays employer: Catch 22
Catch 22 offers a dynamic work environment in the stunning Lake District, where you can thrive as an Estate & Facilities Manager. With a strong focus on employee development and a commitment to health and safety, we provide competitive salaries and benefits, fostering a culture of collaboration and support. Join us to make a meaningful impact while enjoying the beauty of your surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer (Days) in Grays
✨Join Security Community Events
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Catch 22. Don’t hesitate to reach out and ask for insights or informational interviews!
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We think you need these skills to ace Security Officer (Days) in Grays
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Catch 22. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Catch 22.
How to prepare for a job interview at Catch 22
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Catch 22.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Catch 22.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Catch 22.
