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- Tasks: Lead a team to deliver top-notch facilities services in a stunning historic building.
- Company: Join a leading provider of facilities management services with a prestigious client base.
- Benefits: Enjoy a competitive salary, corporate perks, and opportunities for career growth.
- Why this job: Be part of a dynamic team enhancing a grand venue while ensuring client satisfaction.
- Qualifications: Experience in facilities management and strong customer service skills are essential.
- Other info: Ideal for those ready to elevate their FM career in a unique setting.
Facilities Manager, London/ hybrid or Newcastle, to £70k plus package.
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.
Our client, a bespoke, v high end fashion retailer, is looking for an experienced Facilities Manager with a strong background in luxury retail, fashion, HNWI or corporate environments. This role is critical in ensuring stores and office spaces reflect the highest standards.
This is a hybrid role, working from home and corporate office in North London and with occasional visits to stores, offices and a warehouse across England and Italy.
You will manage a small, remote facilities team and FM contractors providing reception, catering, cleaning, security and maintenance across the portfolio.
This an immediate requirement and we are looking at both interim and permanent solutions for this position.
A salary of c £60k/ £70k is offered with some flexibility for an exceptional candidate. Full benefits package.
Key Responsibilities
Oversee the maintenance, safety, and operational efficiency of all retail and office facilities.
Ensure store environments meet luxury standards in presentation, cleanliness, and functionality.
Manage vendor relationships and service contracts for cleaning, security, and maintenance.
Implement preventative maintenance programs and respond promptly to repair needs.
Monitor compliance with health, safety, and environmental regulations.
Support store refurbishments, and visual merchandising requirements.
Control budgets and optimise cost efficiency without compromising quality.
Skills & Experience
Ideally proven experience in facilities management within luxury retail or fashion.
Strong understanding of premium store aesthetics and customer experience standards.
Excellent organisational and project management skills. xiskglj
Ability to manage multiple sites and priorities effectively.
Knowledge of health and safety regulations and compliance requirements
Facilities Manager employer: Catch 22
Contact Detail:
Catch 22 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and requirements of managing facilities in historic buildings. Research best practices and innovative solutions that have been successfully implemented in similar environments to showcase your forward-thinking approach.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience with high-profile accounts. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss your experience with managing P&L for large accounts. Be ready to provide examples of how you've successfully met SLAs and KPIs in previous roles, as this will demonstrate your capability to handle the financial aspects of the position.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes that highlight your ability to maintain client satisfaction. Think of specific instances where you went above and beyond to meet client needs, as this will resonate well with the hiring team.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, especially any roles where you've managed high touch point accounts or worked in historic buildings. Use specific examples to demonstrate your skills in managing teams and meeting SLAs.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your innovative ideas can enhance their facilities management services and ensure client satisfaction. Be sure to align your experiences with the job requirements.
Highlight Key Achievements: When detailing your work history, focus on key achievements that relate to the job description. For instance, discuss how you successfully managed a P&L of over £1m or led a team to exceed performance targets in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Catch 22
✨Showcase Your Leadership Skills
As a Facilities Manager, you'll be leading a team of around 20 staff. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, especially in high-pressure environments.
✨Demonstrate Your Customer Service Expertise
Client satisfaction is key in this role. Highlight your experience in managing client relationships and how you've gone above and beyond to meet their needs. Prepare specific examples that showcase your customer service skills.
✨Prepare for Questions on Innovation
The company is looking for a forward-thinking individual. Think about innovative ideas you've implemented in previous roles that enhanced facilities management services. Be ready to discuss how you can bring fresh perspectives to their historic site.
✨Understand Financial Management
With responsibility for a £1m+ P&L, it's crucial to demonstrate your financial acumen. Be prepared to discuss your experience with budgeting, cost control, and ensuring contract profitability in your previous roles.
