At a Glance
- Tasks: Lead a team to deliver top-notch visitor experiences and ensure site safety.
- Company: Prestigious corporate site in White City, London.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with a focus on safety and operational excellence.
- Why this job: Be the face of excellence and make a real impact on workplace experiences.
- Qualifications: Experience in customer service and team leadership required.
The predicted salary is between 18.75 - 18.75 £ per hour.
We are recruiting for an experienced Concierge Team Lead to join a prestigious corporate site in White City. This is a fantastic opportunity for a customer-focused security professional to lead front-of-house operations while supporting workplace services, facilities coordination, and event delivery.
Reporting to the Workplace Experience Manager, you will oversee the day-to-day running of the concierge function, ensuring the highest standards of customer service, safety, security, and operational excellence.
Key Responsibilities- Lead and support the Concierge team to deliver a first-class visitor experience.
- Act as the first point of contact for visitors, employees, contractors, and guests.
- Carry out security patrols and support site safety, access control, and emergency procedures.
- Coordinate event logistics, room set-ups, and facilities services including cleaning, maintenance, and security.
- Manage contractor visits, inspections, audits, and resource planning.
- Support the delivery of a safe, compliant, and professional workplace environment.
- Build strong relationships with clients, stakeholders, and colleagues.
Concierge Team Lead employer: Catch 22
Join a prestigious corporate site in White City as a Concierge Team Lead, where you will thrive in a dynamic and supportive work culture that prioritises excellence in customer service and operational efficiency. With competitive pay and opportunities for professional growth, you will lead a dedicated team while enjoying the benefits of working in a vibrant location that fosters collaboration and innovation. This role not only offers a chance to make a meaningful impact but also provides a pathway for career advancement within a respected organisation.
